What are the responsibilities and job description for the Customer Service Account Representative position at RemX?
RemX has an immediate opening for a Customer Service Account Rep to join a reputable company located in Charlotte, NC. Hours : Monday-Friday 7 : 00 am- 4 : 00 pm Location : Near the airport (100% onsite) Job duties of the Customer Service Account Rep : Process sales and service orders Schedule installations and service calls Resolve customer complaints and address concerns Assist with invoicing Follow up with customers Qualifications for the Customer Service Account Rep : High school diploma or equivalent required 2 years of customer service experience Construction industry, scheduling or service call scheduling experience is a plus Excellent written and verbal communications Strong problem solving, organizational and customer service skills required