What are the responsibilities and job description for the Front Desk Supervisor- Full Time position at Renaissance Shoals Resort & Spa?
Step into a leadership role at the Renaissance Shoals Resort & Spa as a Front Desk Supervisor, where you'll have the chance to elevate the guest experience in a stunning resort setting. Oversee a dedicated team, ensure seamless check-ins and check-outs, and deliver top-tier service that makes every guest feel special. If you're passionate about hospitality and ready to enhance the guest experience in a beautiful, resort-style setting, this is the perfect opportunity to advance your career!
Key Responsibilities
This is your opportunity to be part of a prestigious property within the Renaissance family, where you can make a significant as a part of a passionate team dedicated to creating memorable experiences for our guests.
Perks & Benefits
As part of the PCH Hotels & Resorts portfolio, associates enjoy an array of perks and benefits, including:
Apply now to join Renaissance Shoals Resort & Spa and help us continue our tradition of excellence.
Key Responsibilities
- Guest Experience: Greet guests warmly and resolve concerns promptly, ensuring a seamless and memorable stay.
- Team Leadership: Train and motivate Front Desk associates to maintain a customer-focused, skilled team.
- Room Management: Oversee room blocks, pre-registration, and room assignments to optimize guest comfort and satisfaction.
- Operational Efficiency: Ensure accurate billing, folio management, and smooth check-in/check-out processes to maintain smooth hotel operations.
- Financial Management: Handle reservations, billing adjustments, and transactions, ensuring accuracy and adherence to hotel policies.
This is your opportunity to be part of a prestigious property within the Renaissance family, where you can make a significant as a part of a passionate team dedicated to creating memorable experiences for our guests.
Perks & Benefits
As part of the PCH Hotels & Resorts portfolio, associates enjoy an array of perks and benefits, including:
- Health, Dental, and Vision Coverage: Offering comprehensive plans, including both FSA and HSA options.
- 401(k) with Company Match: Plan for your future with our company-matched retirement plan.
- Exclusive Discounts: Enjoy hotel stays, dining, golf, and retail discounts at PCH properties and globally through Marriott.
- Opportunities for Growth: Access ongoing training and development with opportunities for career advancement.
- Employee Recognition: Participate in employee rewards and recognition programs.
- Fun Work Environment: Be part of a friendly and supportive team that values your contributions.
Apply now to join Renaissance Shoals Resort & Spa and help us continue our tradition of excellence.
