What are the responsibilities and job description for the Office Administrator position at Renew Medic Phoenix?
Job Summary
The administrator will be responsible for ensuring operational performance and guidance. They will be responsible for new job inputs, scheduling, data processing and technician guidance for customer support. This role involves collaborating with insurance adjusters, project managers, subcontractors, and suppliers to ensure successful project completion.
Duties
- Work with the Insurance industry to manage claim handling, small to large, complex projects in the Property Restoration industry focusing on water and fire events that cause damage or loss to kitchen or bathroom cabinets
- Office Administrators serve as operational support leaders, overseeing the day-to-day project relationships with Insurance companies
- Provide daily updates and scheduling
- Perform escalation to proper individual for job needs
- Ensure payment information to the customer is presented in a timely fashion
- Update notes daily on every project you have running in our job management program
- Coordinate with the Project Manager’s initial project schedules and regularly maintain project schedules for submitting payment schedules
- Support Business Development activities
Requirements
- Proficient knowledge of web-based software platforms
- Utilize phone or tablet to input data related to claim handling
- Microsoft Excel and Outlook are required
- Experience in the water and fire restoration industry is a plus, but not required
- Past experience in insurance based coordination is preferred
Job Type: Full-time
Pay: $48,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Experience:
- Construction coordination: 1 year (Preferred)
Ability to Commute:
- Phoenix, AZ 85040 (Required)
Ability to Relocate:
- Phoenix, AZ 85040: Relocate before starting work (Required)
Work Location: In person
Salary : $48,000 - $55,000