What are the responsibilities and job description for the Call Center Confirmation Specialist position at Renewal by Andersen | Esler Companies?
We’re looking for an experienced Confirmation Specialist to join our Call Center!
As a Call Center Confirmation Specialist for Esler Companies – Renewal by Andersen you play a key role in managing our appointment schedule for in-home consultations across all markets. In this role you’ll be in-bound and outbound calling to confirm details of pre-scheduled visits for order accuracy and on-time schedule assurance.
Do you have strong communication skills and a passion for helping people? Are you someone that is driven by workplace culture?
Apply now, we would love to talk with you!
\n- Manage appointment calendars
- Dispatch and communicate with field representatives
- Data entry using multiple platforms
- Follow up on canceled and rescheduled leads
- Call Center experience required
- Strong communication skills
- Ability to multitask in a fast-paced environment
- Professional Demeanor
- High School diploma or educational equivalent preferred
- Comfortable navigating multiple applications and platforms
- Data entry experience 2 years
- Medical, Dental, and Vision Insurance
- Teammate Assistance Plan
- Tuition Reimbursement
- 401k with 50% match up to 6% of your annual pay
- Paid Time Off
- Company Paid Holidays
- Paid Volunteer Time
- And more!
Empowered to be Extraordinary.
We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents.
THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY
Renewal by Andersen is the full-service window-replacement division of 120-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different—and better—window-replacement experience.
The Esler Companies is the holding company for a fleet of the top RbA “affiliates” in Arizona, Colorado, Greater Nevada, Texas, Oklahoma, Greater Philadelphia, Southern New England, Southern Maine, Northern New Hampshire, and a sales and marketing ‘engine’ in Northborough, Massachusetts.
We are a proud equal-opportunity employer.
We are committed to fair hiring practices and to creating a welcoming environment for all team members.
Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates.
Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.
Salary : $60,000 - $70,000
