What are the responsibilities and job description for the Customer Service Scheduling Coordinator position at Renewal by Andersen Metro & Midwest?
Deliver Exceptional Customer Experiences
Renewal by Andersen Metro & Midwest is committed to delivering unparalleled installation experiences for our customers. To achieve this goal, we're looking for a skilled Customer Service Scheduling Coordinator to join our team.
As a key member of our operations team, you will be responsible for scheduling appointments, coordinating logistics, and maintaining a live installation performance spreadsheet. Your attention to detail, organizational skills, and ability to multitask in high-pressure environments make you an ideal candidate for this role.
This position offers a unique opportunity to work with our custom Salesforce platform to access customer information and record vital notes. You'll also collaborate with our Operations team to set and achieve weekly and monthly scheduling goals. If you're a CRM-savvy individual with excellent communication skills and a proven track record of success, we encourage you to apply!
About Our Job Requirements:
Renewal by Andersen Metro & Midwest is committed to delivering unparalleled installation experiences for our customers. To achieve this goal, we're looking for a skilled Customer Service Scheduling Coordinator to join our team.
As a key member of our operations team, you will be responsible for scheduling appointments, coordinating logistics, and maintaining a live installation performance spreadsheet. Your attention to detail, organizational skills, and ability to multitask in high-pressure environments make you an ideal candidate for this role.
This position offers a unique opportunity to work with our custom Salesforce platform to access customer information and record vital notes. You'll also collaborate with our Operations team to set and achieve weekly and monthly scheduling goals. If you're a CRM-savvy individual with excellent communication skills and a proven track record of success, we encourage you to apply!
About Our Job Requirements:
- Excellent Communication Skills: communicate effectively with customers, colleagues, and management
- Attention to Detail: maintain accurate records and ensure seamless operations
- CRM-Savvy: leverage our custom Salesforce platform to deliver exceptional customer experiences
