What are the responsibilities and job description for the Call Center Representative position at RENEWAL BY ANDERSEN OF CENTRAL PA?
The responsibility of the Call Center Agent is to contact potential prospects concerning our products via the telephone in a professional and ethical manner. The presentation that is provided will be followed and every attempt will be made to determine the prospect’s need for our product, build interest through benefits of our products and set an opportunity for our in-home product specialists to give the prospect a no obligation presentation of our product.
Main Duties & Responsibilities
- Contact potential customers concerning products via telephone.
- Generate and build interest by communicating the benefits of our products.
- Schedule in-home, no obligation consultations and quotes.
SKILLS/KNOWLEDGE:
- FULL TIME: Must be available to work nights and weekends. Shifts are 9:00 a.m. - 5:00 p.m. or 12:00 p.m. - 8:00 p.m. Monday thru Friday and Saturdays from 9:00 a.m. – 1:00 p.m
- Very good communication skills of listening and speaking
- Initiative; ability to work independently.
- Strong sales skills
- Memorize all pertinent scripts and rebuttals
- Memorize the 10 Requirements of an Appointment
Minimum Education and Experience:
- High School Diploma or GED
- At least 1 years of sales or call center experience preferred
Work Location:
- One location
Work Remotely
- No
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law.
