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Dispatcher for Plumbing Contractor - $20 / hr. Temp to Hire

Reno Staffing
Reno, NV Full Time
POSTED ON 3/5/2025
AVAILABLE BEFORE 6/5/2025

Job Description

Job Description

Reno Staffing is looking for a dispatcher for a plumbing contractor in the Reno, NV!

This family-owned company values hard work, dedication, and a positive attitude. They appreciate their team and offer real opportunities for growth. This is a temp-to-hire opportunity.

Shift : Monday - Friday 7 : 00 a.m.-5 : 00 p.m.

Pay : $20 / hr.

Location : Reno, NV 89502

Summary :

The dispatcher will be in charge of scheduling, billing and coordinating responsibilities while paying attention to accuracy and efficiency.

Essential Duties and Responsibilities :

Other duties may be assigned.

  • Heavy Phone Work – Communicating with customers and technicians throughout the day.
  • Dispatching & Coordination – Directing technicians as needed, ensuring schedules are efficient and organized.
  • Scheduling – Managing and maintaining schedules for five plumbers with a focus on minimizing drive time, prioritizing critical calls, and balancing customer needs based on our hierarchy.
  • Remain Calm Under Pressure – Handle stressful situations with composure while multitasking effectively.\
  • Accuracy & Efficiency – Competently and accurately complete multi-step tasks in a fast-paced environment.
  • Billing & Portals – Navigate multiple customer-specific billing portals with ease.
  • Process Improvement – Suggest and help implement new policies to improve efficiency and customer experience.

At the discretion of your lead or supervisor, you could be required to perform additional job related activities not specifically outlined above.

Competency :

To perform the job successfully, an individual should demonstrate the following competencies :

  • Experience : Minimum 2 years in dispatching or a similar role.
  • Software Skills : Experience with HouseCall Pro is a plus.
  • Industry Knowledge : Plumbing knowledge is helpful but not required.
  • Availability : Must be able to work full-time and occasionally answer phones on weekends.
  • Office Skills : Strong organization, billing, email etiquette, and office procedures knowledge.
  • Personality : Exceptionally pleasant on the phone, a self-starter, and detail-oriented.
  • Multi-Tasker : Able to handle a variety of office tasks and keep operations running efficiently.
  • Requirements : Must be able to pass a background check and drug test.
  • A resume and interview are required to be considered for this position.

    Reno Staffing prides ourselves in working with people from all walks of life. However a background check is required for this specific position and this client has a No violent / theft felony policy.

    If you feel like this is a job for you, please apply through this job posting. Questions? Give us a call at (775) 356-1137 and one of our helpful and friendly Recruiters will help you get to work!

    Appointments are strongly encouraged, walk-ins are welcome!

    Reno Staffing is open (Monday – Friday 9 : 00am – 4 : 00pm) via phone (775) 356-1137, email info@renostaffing.com, text message (775)453-4691.

    We are located at : Reno Staffing, 4690 Longley Lane, Suite 23, Reno, NV 89502

    Reno Staffing is an equal opportunity employer.

    We look forward to meeting you!

    Salary : $20

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