Workforce Service Delivery Coordinator

Are you a dedicated professional looking to support a diverse student population? Renton Technical College is seeking a Workforce Service Delivery Coordinator. The Workforce Service Delivery Coordinator serves as a liaison representing assigned Renton Technical College (RTC) Workforce programs to DSHS, Employment Security Department, Department of Commerce contractors and other local Workforce partners. This employee will implement a quarterly educational engagement plan, providing onsite RTC CSO information keeping DSHS case managers informed about training opportunities for Workforce students at RTC and collaborating with case managers to assess educational readiness and needs of Workforce clients, develop client-training plans and facilitate referrals to RTC programs and pathways. This employee is a member of the RTC Workforce Team and will collaborate with team members to document outcomes and engagement strategies and reports for assigned populations on a monthly basis and will provide input into RTC Workforce Delivery policies and systems. This position is a grant-funded position through the Opportunity Grant. 

The Workforce Service Delivery Coordinator is a full-time Exempt position and reports directly to the Executive Director of Workforce Education & Grants. The salary range for this position is $80,000.00 - $89,386.07. The priority consideration date for this position is May 9th, 2025

Renton Technical College, located southeast of Seattle, has provided quality education in a variety of occupations for over 75 years. Our professional-technical certificate and degree programs offer entry and mid-level training in the areas of allied health, trades and industry, culinary, business, technology and automotive. Our outstanding college & career pathways program with classes in adult basic education, English as a second language, and GED preparation is available to those who need additional preparation prior to entering a training program and for those who simply wish to improve their math and English skills. Career Education and apprenticeships degree’s round out our offerings.  As an Achieving the Dream and an Aspen Institute top 10 finalist for the Aspen Prize for Community College Excellence, RTC is also proud to be a Military Friendly School, serving those who chose to serve.

Renton Technical College is committed to increasing its cultural diversity with an emphasis on equity and inclusion among its faculty and staff.  The students that we serve come from a variety of backgrounds and are over 60% of color.  We strongly encourage members of historically minoritized groups, veterans, and bi- or multi-lingual individuals to apply for this position to help meet the needs of our diverse students and service district.

• Advance the department’s commitment to diversity and equity through continuous development, implementation, and assessment of culturally-responsive policies and procedures to achieve equitable outcomes for historically marginalized students
• Represent RTC as an educational consultant to DSHS case managers at CSOs or other community partners within the service area.
• Collaborate with Workforce team members, faculty, student services and administrators in delivery of comprehensive services to Workforce students.
• Document student program eligibility and progress toward career goals.
• Collaborate with Workforce team members to recruit Workforce students to specific RTC training opportunities each quarter.
• Monitor and track budget expenses for assigned Workforce program(s) through contact with relevant staff, and in conjunction with the Grant and Contract Accountant. Reconcile funds on a monthly, quarterly and annual basis. 
• Track and report progress of RTC LEP, High School Completion,  GED, and HS 21 students and assist them with long term career planning and transition to college level programs.
• Collaborate with local Workforce partners on client engagement efforts, including Life Skills workshops and job clubs.
• Coordinate RTC representation at all Workforce or Local Planning Area meetings and events in our service area.
• Participate in RTC Workforce Team Meetings.
• Coordinate timely development of targeted Workforce marketing materials with college graphic art services.
• Prepare quarterly reports on program impact and assist with the development of the annual Workforce grant and allocation plans.
• Communicate professionally and effectively, both orally and in writing, with college employees, departments and outside agencies.
• Maintain regular attendance and punctuality.
• Perform other related tasks as assigned.

• Demonstrated multicultural competence and participation in institutional programs with persons from diverse backgrounds such as sexual orientation, racial, ethnic, religious, linguistic, gender, age, socio economic, physical and learning abilities, and a commitment to diverse, inclusive, and equitable working and learning environments.
• Bachelor’s degree in counseling, social work or other related field and two (2) years related work experience. Knowledge of state Workforce  and OG program requirements preferred.
• Previous case management experience in college Workforce, DSHS, or CBO settings preferred.
• Ability to interpret and implement complex program and administrative policies.
• Successful experience working with low income individuals in overcoming barriers to self-sufficiency.
• Familiarity with career pathway planning, student assessment and the community and technical college system.
• Ability to work effectively with individuals whose first language is not English.
• Demonstrated excellent communication skills – oral and written, including group presentations.
• Demonstrated attention to detail required as well as previous experience maintaining accurate records, managing multiple tasks and planning and organizing work in order to meet changing priorities and deadlines.
• Ability to maintain confidentiality, think critically and exercise independent judgment required.
• Proficiency using Microsoft Office, specifically experience in creating & editing documents, spreadsheets and presentations. Previous success learning new computer software programs/platforms required.
• Excellent leadership and interpersonal skills and ability to work effectively as part of a team.
• Demonstrated ability to promote universal design and accessibility. Proficiency in (or ability to learn within 6 month of hire) the production of accessibly content, whether print or electronic.
• Ability to represent the college in a positive and professional manner, while using tact, discretion and courtesy. 
• Ability to speak a regionally top spoken language other than English is preferred (Spanish, Vietnamese, Russian, Somali, and Chinese).

WORKING CONDITIONS:

Working hours are generally aligned to business hours, Monday – Friday. Occasional evening and weekend work is required. Work is mostly sedentary in nature, performed in an office environment. Frequent use of a computer and exposure to terminal screens is required. Work and meetings may take place across campus. May drive/travel to trainings, conferences, and/or college events. This is mostly an in-person/on-campus position; remote work may occur as business permits.

In the interest of providing a healthy, safe and secure educational and work environment, and in order to meet the requirements of federal legislation, it is the policy of Renton Technical College to maintain an alcohol and drug-free workplace for our employees and students.

For questions regarding this position contact recruiting@rtc.edu.

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EEO STATEMENT: Renton Technical College provides equal opportunity in education and employment and does not discriminate on the basis of race, color national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veterans or military status, or use of a trained guide dog or service animal, as required by Title VI of the Civil Rights Act of 1964, Title VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Sections 504 and 508 of the Rehabilitation Act of 1973, the Americans with Disabilities Act and ADA Amendment Act, the Age Discrimination Act of 1975, the Violence Against Women Re-authorization Act and Washington State Law Against Discrimination, Chapter 49.60 RCW and their implementing regulations. The following college official has been designated to handle inquiries regarding the nondiscrimination policies: Title IX / EEO Coordinator, Vice President of Human Resources 3000 NE 4th Street Renton, WA 98056 (425)235-7873,titleix@rtc.edu.     

Jeanne Clery statement: Notice of Availability of Annual Security and Fire Safety Report: In compliance with Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of the College's commitment to safety and security on campus, Renton Technical College reports the mandate information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Renton Technical College's Annual Safety and Fire Report is available online at: https://rtc.edu/about-rtc/campus-resources/campus-security/annual-security-report.phpFor information on how to access the RTC Daily Crime Log follow this link:https://rtc.edu/about-rtc/campus-resources/campus-security/daily-crime-log.php.

We acknowledge that RTC sits uninvited on the ancestral land of the Puget Salish people, including the Duwamish, Suquamish, Snoqualmie, Tulalip, and Muckleshoot Nations.  We are grateful to the original inhabitants of this land, upon which we gather and dialogue. We also acknowledge our increasingly virtual world, in which RTC’s work is done across multiple indigenous lands, in some cases, away from Puget Salish territories. We thank the original caretakers of our local lands and waters, who are still here.      

Beyond acknowledgment, we each have an obligation to learn about and support our local tribes. Find out how on our resources page, which includes scholarships for Indigenous students.  

Salary : $80,000 - $89,386