What are the responsibilities and job description for the Scheduling Coordinator position at Renu Prosthodontics?
Job Overview
We are seeking a detail-oriented and organized Scheduling Coordinator to join our team. The ideal candidate will be responsible for managing appointment schedules, coordinating patient care plans, and ensuring efficient communication between patients and healthcare providers. This role requires proficiency in phone systems and experience in medical scheduling, preferably within a hospital or dental setting. The Scheduling Coordinator will play a crucial role in maintaining compliance with HIPAA regulations while providing exceptional front desk support.
Responsibilities
- Manage and coordinate patient appointments using scheduling software, ensuring optimal use of resources.
- Communicate effectively with patients to confirm appointments and provide necessary information regarding care plans.
- Utilize phone systems to handle incoming calls, address inquiries, and resolve scheduling conflicts.
- Maintain accurate records of patient interactions and appointments in accordance with HIPAA guidelines.
- Collaborate with healthcare providers to streamline scheduling processes and improve patient flow.
- Assist with front desk operations, including greeting patients and managing office management tasks as needed.
- Familiarize yourself with Athenahealth software for efficient scheduling and patient management.
Requirements
- Previous experience in medical scheduling or as a dental receptionist is preferred.
- Strong understanding of healthcare operations within a hospital or clinical environment.
- Knowledge of care plans and the ability to communicate them clearly to patients.
- Proficiency in using phone systems for effective communication.
- Excellent organizational skills with attention to detail to ensure accuracy in scheduling.
- Ability to work collaboratively within a team while maintaining professionalism at all times.
- Familiarity with HIPAA regulations is essential to ensure patient confidentiality and compliance.
If you are passionate about providing exceptional service in a healthcare setting and possess the necessary skills, we encourage you to apply for this important role as a Scheduling Coordinator.
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Expected hours: 32 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- No weekends
Experience:
- Dental receptionist: 4 years (Required)
Work Location: In person
Salary : $25 - $30