What are the responsibilities and job description for the Territory Manager position at Repairify?

Overview

Summary / objective

The Territory Manager will support the Sales & Operations Team. This person will grow and manage all sales activities within an exclusive geographical market area as well as exposure to national, regional, and local MSO's, dealership groups, repair networks, franchises and other high value business targets as assigned. Other duties will include working closely with customers to increase and / or maintain monthly volume targets, as well as monitor service, delivery, and unit performance.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Increase the volume and revenue from existing clients
Identify new business opportunities from existing and new clients
Ensure existing clients know and understand the benefits of all available asTech service offerings
Train users on asTech products and services to ensure they receive maximum benefit
Create and maintain positive partnerships with incoming and existing target accounts
Gain a thorough understanding of the business model and serve as a liaison between the customers and the organization.
Contact customer locations through personal visits, phone calls and other methods to ensure high levels of customer satisfaction and retention
Exceed sales budget
Collect and regularly update information from clients related to projected volumes and provide the same to the National Director of Account Management
Utilize all appropriate means to research, respond to and resolve customer issues and concerns
Work with Operations Managers to provide stellar customer service to customers
Responsible for flying to or driving to various customer locations within the assigned geographic area
Other Duties : Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Minimum Qualifications :

Bachelor's degree in a related field or equivalent combination of education, experience and training that provides the required knowledge and skills

Entrepreneurial spirit with motivation to be the best in a Team environment

Preferred Qualifications :

Account management or similar experience preferred

Body Shop experience a plus

Excellent interpersonal and communication skills

Solid organizational and follow up skills

Track record for exceeding goals within established timelines

Strong problem solving and conflict management skills

Demonstrated ability to attain high levels of internal and external customer satisfaction

Microsoft Office Suite (Word, Excel, Outlook etc.)

Good presentation skills

Excellent report writing skills

Current, valid driver's license and satisfactory Motor Vehicle Report (MVR)

Work environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers.

Physical demands

This job operates primarily in a professional office environment with frequent visits to various automotive repair shop environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. This position is responsible for driving a company provided vehicle to various locations with their assigned geographic area. Physical requirements also include occasional lifting / carrying of 5 pounds; visual acuity, speech, and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Required to have visual acuity to operate motor vehicles.

Travel required

This position may require up to 75% travel. May include air or vehicle travel outside the local area and overnight.

Affirmative Action / EEO statement

The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Affirmative Action / EEO statement

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