What are the responsibilities and job description for the Engagement Manager position at Reply?
Valorem Reply is an award-winning digital transformation firm focused on delivering solutions around data-driven enterprise, IT modernization, customer experience, product transformation and digital workplace by leveraging the power of Microsoft technologies. We provide hyper-scale and agile delivery of unique digital business services, strategic business models and design-led user experiences. Our innovative strategies and solutions securely and rapidly transform the way our clients do business.
As an Engagement Manager, you will act as a strategic partner to clients, defining business challenges and shaping technology strategies. You will bridge business needs with technology roadmaps, ensuring alignment from strategy to execution. This role requires expertise in both business and technology consulting, executive stakeholder engagement, and strategic problem-solving.
\n- Build and maintain long-term client relationships, driving satisfaction and business expansion
- Define business challenges, develop technology strategies, and align solutions with client objectives
- Translate business needs into actionable technology roadmaps for execution by product teams
- Project oversight to ensure projects align with strategic goals, meet business needs, and adhere to defined roadmaps
- Continuous engagement on projects to provide continuity and strategic alignment
- Act as a trusted advisor, ensuring clear communication between stakeholders and delivery teams
- Collaborate with project teams to mitigate risks and optimize resources within budget constraints
- Bachelor’s Degree
- 8 years of experience in management consulting, technology strategy, or digital transformation
- Strong background in enterprise IT strategy and product development
- Proven experience advising senior executives on technology strategies
- Ability to travel up to 10%
- Experience with Big 5 consulting firms (Deloitte, PwC, EY, KPMG, Accenture) or equivalent
- Experience in B2B technology sales, including custom software, data, and cloud solutions
- MBA or advanced degree in business or technology
- Certifications: PMP, SAFe, CSM, or Azure Fundamentals (AZ-900)
- Expertise in enterprise cloud adoption and IT modernization
About Reply
Reply specializes in the design and implementation of solutions based on new communication channels and digital media. Reply is a network of highly specialized companies supporting global industrial groups operating in the telecom and media, industry and services, banking, insurance and public administration sectors in the definition and development of business models enabled for the new paradigms of AI, cloud computing, digital media and the Internet of Things. Reply services include Consulting, System Integration and Digital Services.
Reply is an equal opportunity employer. We are committed to provide equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you need assistance and reasonable accommodation due to a disability during the application or the recruiting process, email us at jobusa@reply.com. Visit our website at www.reply.com to learn more about our open roles.
