DEPOSIT OPS CLERK

Description

GENERAL FUNCTION:        Daily reconciling of general ledger accounts and bank owned DDA accounts. Research and post corrections to general ledger accounts and customer accounts. Corrects out of balance issues.  Monitoring of multiple reports. Performs a variety of tasks and projects. Manages and maintains efficient operational processes and procedures. Ability to multi-task and back up other Deposit Operations team members.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Research and process customer adjustments, including those received via the Federal Reserve Bank.

• Daily review of ACH reports. Provide research and assistance on all ACH correspondences and trace requests.  Freezing and remitting of funds in accordance with reclamations.

• Research and maintenance of customer’s records. Research of customer information for RBC’s legal department.

• Daily reconciling of various general ledger and DDA accounts.

• Process and reconcile FRB chargebacks utilizing the TRIPS system. Review received large dollar notifications; place holds on accounts as needed.

• Non-post, overdraft and uncollected items review, processing and reconciling.

• Responsible for the returning and reconciling of all return items.

• Prepare outstanding overdraft letters. Report customers to ChexSystems as appropriate.

• Verify account activity on inactive and dormant accounts, releasing of dormant status.

• Stop payment verification/maintenance. 

• Daily review of date, amount, signature and endorsements on large items.

• Handle calls, emails and provide support to various employees/departments to help resolve issues.

• Official items, review of signatures/limits. Reconciling and adjustment of official accounts. 

• Daily review of multiple fraud monitoring systems. Works with the banking centers, account officers and security officer on a variety of fraud claims.

• Assist the AMTF with research, report review and account investigation.

• Daily reconcilement of ATM/Debit Card and Internet Banking activity. Review daily Internet Banking and Mobile Banking reports. Performs file maintenance on the ATM and Internet Banking systems as needed. 

• Perform debit/credit entry to customer accounts. Prepare and submit disputes in compliance with Regulation E and NACHA timeframes/guidelines.

• Place extended holds in accordance with Reg CC.

• Reg D review, monitoring and customer notification (letters).

• Assist with the processing, review and authentication of new Business Internet Banking applications and RDC setups.

• Monitoring, reconciling and remittance of IOLTA accounts.

• Daily reconcilement of Dunbar (Safe vaults).

• Completion of asset verification requests.

• Provide support in the escheatment process. 

• Works with the Deposit Operation Manager and Assistant Deposit Operations Manager on a variety of projects and audits.

• Provide support and backup in all areas of the Operations Department. 

• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

Non-Applicable

EXPECTATIONS:

• Ability to complete daily responsibilities with little supervision.

• Maintain records in a detailed and organized manner.

• Flexibility to work under time-sensitive and changing priorities.

• Ability to ensure that workflow is consistent and that good customer relations are maintained.

• Ability to take initiative and utilize sound judgment in decision-making and higher-level problem solving. 

• Communicate effectively with teammates in a respectful and professional manner

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• High School diploma or equivalent. 

• Minimum 2 years experience within the financial industry.

• Ability to multi-task and to be flexible.

• Proficiency in MS Office applications.

• Strong typing/PC skills.

• Excellent organizational skills and strong attention to detail.

• Strong oral and written communication skills.

• In-depth knowledge of Deposit Operations policies and procedures.

​​​​​​​WHAT WE OFFER

As part of our commitment to your physical, emotional, and financial wellbeing, we proudly provide a comprehensive benefits package, which includes:

• A competitive salary range estimated at $45,000 - $60,000 a year for this position. (Final compensation may vary based on experience, skills, and qualifications)

• Generous Paid time Off (PTO) to help you rest, recharge, and take care of what matters most

• Health, dental, and vision insurance with tax-advantaged FSA and HSA account options

• Retirement benefits including 401k plan with discretionary matching contributions.

• Childcare assistance program to support working parents and their eligible dependents

• Parental Leave for both primary and secondary caregivers

• Short-term and long-term disability coverage for long-term income security

• Basic Life and AD&D insurance with elective additional coverage for you, your spouse, or children

• Mental health & wellness benefits including bank-paid Headspace meditation app subscription and access to our Employee Assistance Program

ADDITIONAL RESPONSIBILITIES:

Every employee of Republic Bank is responsible for knowing and practicing Bank Secrecy Laws (AML/CIP/SAR/CTR/OFAC), the USA Patriot Act, and other related regulations as they relate to their specific job function. Training will be provided during your Introductory Period and annually thereafter. If you need additional training, you are responsible for contacting your immediate supervisor.

WORKING CONDITIONS:

• Normal office environment with little exposure to dust, noise, temperature and the like.

• Requires manual dexterity sufficient enough to operate offices machines such as computers, fax machines, calculators, telephones, and other office equipment.

• Extended viewing of CRT screen.

• Moderate lifting up to 50 pounds.

• Repetitive hand and arm movement.

• May require excessive sitting, standing, bending and reaching.

• Normal range of hearing and vision.

• Must have reliable transportation.

We look forward to working with you and to the contributions you will make to Republic Bank of Chicago, as well as the opportunity to provide you with professional growth.  However, we recognize that you retain the option, as does Republic Bank of Chicago, of ending your employment with us at any time, with or without notice and with or without cause.  As such, your employment with Republic Bank of Chicago is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time.

Qualifications

Salary : $45,000 - $60,000