Demo

Division Billing Coordinator

Republic Services
Norfolk, MA Full Time
POSTED ON 4/21/2025
AVAILABLE BEFORE 5/19/2025
POSITION SUMMARY
Welcome to this role, where you'll perform a variety of routine and non-routine moderately complex billing functions with general direction. Your primary goal is to ensure the proper preparation of accurate and timely bills to customers based on service contract terms.

As part of your responsibilities, you will:
  • Prepare monthly billing adjustments, obtain required approvals, and enter adjustments into the billing system following standard operating procedures.
  • Research and resolve routine and non-routine billing questions and discrepancies by determining the appropriate adjustment codes to process the transaction.
  • Review invoices for completeness and accuracy, and follow up with customers or other division staff/management to resolve identified discrepancies.
  • May calculate and prepare manual billings for non-routine, complex billing arrangements.
  • May gather and summarize supplemental billing information to accommodate customer billing requirements.
  • Review various billing system reports to identify billing discrepancies, make corrections as necessary to ensure accurate billing, and follow standard operating procedures.
  • Post cash receipts to customer accounts based on information from lock box reports and local cash receipt listings, and perform basic and routine research to resolve differences or unidentified/misapplied payments.
  • Post payments as necessary into the billing system to clear open obligations, or prepare remittance advices to accompany payments sent to the lock box or corporate office.
  • May accept credit card payment from customers over the phone and process recurring payments.
  • May complete customer set up in company billing system(s).
  • Act as a resource for less experienced personnel within the division or other divisions, answering questions and providing training and support.

QUALIFICATIONS
To be successful in this role, you should have:
  • DIRECTLY RELATED EXPERIENCE
  • A THOROUGH KNOWLEDGE AND UNDERSTANDING OF BILLING TRANSACTIONS AND PROCESSES

PAY RANGE$23.40 - $35.10
BONUS PLAN DETAILS (IF APPLICABLE)
REWARDING COMPENSATION AND BENEFITS
Eligible employees can elect to participate in:
Comprehensive medical benefits coverage, dental plans, and vision coverage
Health care and dependent care spending accounts
Short- and long-term disability
Life insurance and accidental death & dismemberment insurance
Employee and Family Assistance Program (EAP)
Employee discount programs
401(k) plan with a generous company match
Employee Stock Purchase Plan (ESPP)

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Salary : $23 - $35

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