What are the responsibilities and job description for the Division Billing Operations Coordinator position at Republic Services?
About Us
At Republic Services, we are committed to delivering excellent customer service while providing safe, reliable, and environmentally responsible waste management solutions.
Job Summary
This Division Billing Coordinator role is responsible for performing a variety of routine and non-routine moderately complex billing functions to ensure the proper preparation of accurate and timely bills to customers based on service contract terms.
Key Responsibilities
Requirements
At Republic Services, we are committed to delivering excellent customer service while providing safe, reliable, and environmentally responsible waste management solutions.
Job Summary
This Division Billing Coordinator role is responsible for performing a variety of routine and non-routine moderately complex billing functions to ensure the proper preparation of accurate and timely bills to customers based on service contract terms.
Key Responsibilities
- Billing Adjustments: Prepares monthly billing adjustments, obtains required approvals and enters adjustments into the billing system.
- Billing Research: Researches and resolves routine and non-routine billing questions and discrepancies following standard operating procedures.
- Invoice Review: Reviews invoices for completeness and accuracy, follows up with customers or other division staff/management to resolve identified discrepancies.
- Manual Billings: May calculate and prepare manual billings for non-routine, complex billing arrangements.
Requirements
- Experience: A minimum of eighteen months related billing experience.
- Qualifications: Directly related experience in which incumbents have worked with customers in a billing function in a service-based industry.
