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Manager, Software Engineering - DevOps

Request Technology, LLC
Chicago, IL Full Time
POSTED ON 3/18/2025 CLOSED ON 3/24/2025

What are the responsibilities and job description for the Manager, Software Engineering - DevOps position at Request Technology, LLC?

Manager, Software Engineering – DevOps

Salary: Open Bonus

Location: Chicago, IL or Dallas, TX

Hybrid: 3 days onsite, 2 days remote

*We are unable to provide sponsorship for this role*


Qualifications

  • Bachelor’s degree
  • 10-15 years of overall IT experience
  • Minimum 10 years’ experience working in a distributed multi-platform environment.
  • Minimum 3 years management experience

Technical

  • CI/CD tools such as Artifactory, Jenkins, and GIT
  • Technologies used to support microservices.
  • Experience with AWS cloud-based system including expertise in infrastructure-as-code tools such as Terraform or CloudFormation
  • Strong programming skills in Java or Python, and experience with containerization technologies such as Docker or Kubernetes
  • Experience with Kafka MRC


Responsibilities

  • Direct work of staff and conduct appropriate personnel actions (hiring, promotions, terminations, etc.) when necessary
  • Communicate and advise staff on administrative policies and procedures, technical problems, priorities and methods and software change issues
  • Lead and mentor a team of DevOps engineers, providing guidance and support to ensure the team's success and professional growth.
  • Translate middle and senior management directives into workable policies
  • Monitor project status and take remedial action on projects behind schedule and/or over budget
  • Run the incident and problem management process for non-production environments.
  • Manage L1/L2 support for non-production and production environments
  • Resolve complex support issues in production and non-production environments.

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