What are the responsibilities and job description for the Trading Desk Support Analyst position at Request Technology, LLC?
*We are unable to sponsor for this permanent Full time role*
*Position is bonus eligible*
Prestigious Global Trading Firm is currently seeking a Trade Desk Support Analyst. Candidate will handle first and second level support of service requests/incidents in a professional and timely manner. Customer service and production support are the most important aspects of this role.
Responsibilities:
Monitoring and alerting of critical trading system environments
Proactive identification and resolution of production issues
Development of tools and driving efficiency/stability improvements/ automation with scripting
Troubleshooting of complex systems issues
Qualifications:
Previous experience in the trading industry
Strong working knowledge of UNIX environment/Unix commands
Basic database knowledge (MySQL)
Strong scripting knowledge - Python/Bash
Preferred Skills:
Experience using Jira as a ticket/work request system
Experience using Grafana/InfluxDB/Icinga
Linux desktop support experience
Network troubleshooting and analysis experience
Salary : $80,000 - $105,000
