Demo

Client Care Specialist (2nd Shift + Shift Differential)

Rescue Mission
Syracuse, NY Full Time
POSTED ON 1/5/2025
AVAILABLE BEFORE 3/5/2025
Crossroads Adult Care Facility Program

The Rescue Mission is seeking a Full Time Client Care Specialist to work 2nd shift (2:30pm - 11pm) for its Crossroads facility which is a supportive residence for men with mental, physical, or developmental disabilities. The client care specialist maintains a safe and supportive environment for clients, utilizing the resources of the Rescue Mission to ensure a healthy and pleasant stay and provide an environment of positive change.

Additional Duties:
This position develops rapport with clients and provides support, encouragement, and motivation towards building and/or maintaining independence while maintaining appropriate professional employee-client boundaries at all times. Participates as a team player to provide the best possible care for every client who enters Rescue Mission facilities by completing rounds, monitoring facilities, facilitating drug and breathalyzer tests, giving out personal care items and bedding, enforcing guidelines as appropriate and referring clients to appropriate internal services; does so while treating clients with respect and dignity. Shares pertinent client information via documentation, participation in meetings, and on an individual basis as needed, maintaining confidentiality as appropriate

Requirements & Education:
  • High School Diploma or equivalent required
  • Associates degree in human services or related field or equivalent work experience preferred. 
  • Experience working with homeless, addicted and/or mentally ill clients desired.
  • Must be fully vaccinated against Covid-19 as required by the Dept. of Health.
  • Must comply with CDC guidelines regarding Covid-19, including but not limited to, wearing facial masks when working.

Other skills needed to perform effectively include:
  • Sensitivity and compassion for the homeless population.
  • Excellent Communication skills.
  • Interviewing/assessment skills 
  • Flexibility to change.
  • Strong interpersonal skills.
  • Manages time efficiently.
  • Crisis management skills.
  • Maintains a calm professional presence, even in times of being exposed to complex personalities, problems and needs of clients. 
  • Computer literate.

***All applicants are subject to Department of Health guidelines and regulations***

Pay Rate
Starting Pay rate - $17 per hour
2nd Shift Differential (2:30pm – 11pm) – Additional $1.00 per hour

Working at the Rescue Mission is a chance to have more than just a career. It is a chance to be part of a team that makes a difference every day. Our Mission and Values are practiced in our day-to-day actions throughout the organization. The Rescue Mission has been changing lives for more than 130 years with around the clock services providing help for today and hope for tomorrow.

We are proud to offer a competitive salary and excellent benefits Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time off, Group and Voluntary Life, Short -Term Disability and more!

Salary : $17

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