Front Desk Supervisor

Job Summary
The Front Desk Supervisor plays a pivotal role in ensuring the smooth operation of the front desk and overall office environment. This position requires a proactive individual with strong organizational skills and a commitment to providing exceptional customer service. The Front Desk Supervisor will oversee daily front desk activities, manage office supplies, and ensure that all administrative tasks are completed efficiently.

Duties

• Supervise front desk operations, including managing staff schedules and training new employees.
• Ensure effective communication through phone systems, maintaining professional phone etiquette at all times.
• Handle data entry tasks accurately and efficiently, maintaining organized files and records.
• Proofread documents and correspondence to ensure clarity and professionalism.
• Utilize Google Suite for various administrative tasks, including scheduling meetings and managing calendars.
• Implement time management strategies to prioritize tasks effectively and meet deadlines.
• Address customer inquiries and resolve issues promptly, providing excellent service to enhance client satisfaction.
• Maintain an organized front desk area, ensuring it is welcoming and presentable at all times.

Qualifications

• Proven experience in office management or a similar role is preferred.
• Strong proficiency in data entry with attention to detail for accuracy in record-keeping.
• Familiarity with phone systems and exceptional phone etiquette skills are essential.
• Proficient in Google Suite applications (Docs, Sheets, Calendar).
• Excellent time management skills with the ability to multitask effectively in a fast-paced environment.
• Strong proofreading skills to ensure high-quality documentation.
• Ability to maintain confidentiality and handle sensitive information responsibly.
• A positive attitude with strong interpersonal skills to foster a collaborative work environment.

This position is ideal for individuals who thrive in a dynamic setting and are passionate about delivering outstanding service while managing administrative functions efficiently.

Job Type: Full-time

Pay: $22.00 - $27.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Ability to Commute:

• Wenatchee, WA 98801 (Required)

Work Location: In person

Salary : $22 - $27