Demo

Hotel Assistant General Manager

Residence Inn Marriott
Phoenix, AZ Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 6/5/2025

Job Description

Job Description

We are a proud winner of AZ Central 2024 Top Work Place!

Picture yourself thriving at Phoenix Happy Valley Residence Inn as their new Hotel Assistant General Manager , surrounded by a supportive team that genuinely values and celebrates your success. We take great pride in the inclusive environment weve created attributing to our award-winning status. We offer our Team Members the following benefits, incentives and more.

Core Benefits :

  • Paid Sick Time
  • Paid time off and Personal Days
  • Paid volunteer hours Earn money for community service!
  • Flexible schedules

Team Member Travel Perks :

  • Worldwide hotel stays starting at forty-nine dollars per night
  • Rate based on availability and property brand
  • Free night stays at NCG Hospitality hotels
  • Professional Development :

  • Dedicated training and development with opportunities for growth
  • Educational and professional certification assistance
  • Health and Wellness :

  • Health, Dental and Vision plans
  • Virtual telehealth services
  • Team Member Assistance Program with mental health resources
  • TeleDoc confidential counseling
  • Health and fitness monthly reimbursement program
  • Financial :

  • 401(k) retirement plan
  • 100% match on the first 3% and 50% match on the next 2% of team member contributions
  • Same day pay option
  • Health Savings Account
  • How do I make an impact on my team?

    Our friendly and attentive Hotel Assistant General Manager assists with overseeing all property operations while also providing our guests with excellent customer service and a memorable stay.

  • Oversee property staffing to include recruitment & selection, orientation, training & development, scheduling, counseling, performance management and other team member relations issues
  • Assist with various accounting / financial functions
  • Promote and maintain excellent service scores
  • Act as the Manager on Duty in the absence of the General Manager
  • Assist with the local sales efforts while staying current on industry trends and local market activities
  • Ensure safety and security of the property, staff and guests
  • What does success look like in this role?

  • College degree or at least three years of related work experience in business management, hospitality or related field
  • Friendly customer service to brighten the day of our guests
  • Hospitality and guest focus
  • Strong attention to detail
  • Ability to be patient and creatively problem solve
  • Reliability and honesty
  • Desire to contribute to a supportive and effective team
  • Who is NCG Hospitality?

    We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.

    As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out our jobs at ncgcareers.com and join our growing team!

    NCG Hospitality is an Equal Opportunity Employer.

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