What are the responsibilities and job description for the Breakfast Attendant Supervisor position at Residence Inn San Jose South?
About Us: Highgate Hotels is a renowned hospitality management company with a presence in top U.S. gateway markets and rapidly expanding globally. We pride ourselves on providing expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.
Our Mission: At Residence Inn San Jose South, we strive to deliver exceptional guest experiences by maintaining the highest standards of cleanliness and sanitation while ensuring our team members are attentive, friendly, helpful, and courteous at all times.
The Role: As a Club Floor Attendant, you will be responsible for setting up and maintaining the breakfast buffet, ensuring all tables are clean and presentable, and proactively pre-bussing tables while promptly resolving any guest requests.
Key Responsibilities:
- Set up and break down of the breakfast buffet area according to established standards.
- Keep all work areas clean and properly stocked according to the current meal period.
- Ensure all tables are cleaned and properly set according to property-specific standards.
- Proactively pre-bus tables and promptly resolve any guest requests.
- Complete daily opening and closing duties and cleaning according to established side-work checklist.
Requirements:
- High School diploma or equivalent and/or experience in a hotel or related field preferred.
- Flexible and long hours sometimes required.
- Heavy work - exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to stand during entire shift.
- Effective communication skills with all levels of employees and guests.