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Fire Service Manager - 3+ years fire background

Resiliency LLC
Plainville, CT Full Time
POSTED ON 4/4/2025
AVAILABLE BEFORE 5/4/2025

Title : Fire Service Manager

Location : Plainville, CT, US, 06062

Job Description

We are seeking a Fire Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking our products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.

Skills / Qualifications

Required

Valid driver's license

Bachelor's Degree

Preferred

Management experience

Experience in industrial sales or customer service

Availability to start within two weeks after offer made / accepted

We offer comprehensive and competitive medical, dental and vision benefits, featuring employee health care premiums that are 30% lower than the national average for our industry. One of our medical plan options is even offered at zero cost to our partners.

Additionally, our employee-partners enjoy :

  • Competitive Pay
  • 401(k) / Profit Sharing / Employee Stock Ownership Program
  • Disability and Life Insurance Packages
  • Paid Time Off and Holidays
  • Career Advancement Opportunities

Service Manager

  • Location is doing a search for a Service Manager who has 3 years fire background
  • Must have a stable job history.
  • Compensation is based on experience however we do not anticipate a candidate to earn less than $75K annually with a target annual bonus of 25%. Bonus is based on location and personal performance.
  • Bachelor's Degree required as we are looking for candidates who could progress into future leadership roles.
  • Salary : $75,000

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