What are the responsibilities and job description for the Fire Service Manager position at Resiliency LLC?
Title: Fire Service Manager
Location: Plainville, CT, US
We are seeking a highly skilled and experienced Fire Service Manager to oversee our customer-facing Service team. This key leadership role is responsible for managing the overall performance of a team, providing guidance and support to ensure exceptional customer satisfaction.
Key Responsibilities:
- Hiring and performance management of service team members
- Managing the overall performance of the team, including achieving sales, profit, inventory, and payroll goals
- Providing leadership by fostering a safe working environment and resolving customer-related issues
- Training team members on effective sales techniques and maintaining high levels of customer satisfaction
- Performing managerial duties, including budget management and operational issue resolution
Requirements:
- Valid Driver's License: Required
- Bachelor's Degree: Preferred
- Management Experience: 3 years in industrial sales or customer service
- Availability: Start within two weeks after offer made/accepted
Benefits:
- Comprehensive medical, dental, and vision benefits
- Competitive pay and bonus opportunities based on location and personal performance
- 401(k)/Profit Sharing/Employee Stock Ownership Program
- Disability and Life Insurance Packages
- Paid Time Off and Holidays
- Career Advancement Opportunities
