Demo

Customer Service Representative

Resler & Associates, LLC
Geneva, WI Full Time
POSTED ON 4/4/2025
AVAILABLE BEFORE 6/3/2025

Job Description

We are looking for a friendly and detail-oriented individual to add to our customer service family! In this role you will help manage accounts of current clients which includes making payments, processing policy changes, giving professional advice, answering questions, and more. To be successful in this position, you will need a moderate to high level knowledge of computer literacy, patience, enjoy working in an office setting, and a team-member attitude.


Success in this role offers professional development opportunities

Salary: $18.00 per hour


Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Dental Insurance

Vision Insurance

Mon-Fri Schedule


Responsibilities

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Requirements
  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.
  • Property and Casualty Insurance Licenses (Not Required For Hire)

Company Description
American Family Insurance Agency. We specialize in home, auto, life, and business insurance.

Salary : $18

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Customer Service Representative?

Sign up to receive alerts about other jobs on the Customer Service Representative career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$59,001 - $77,833
Income Estimation: 
$73,754 - $99,306
Income Estimation: 
$35,979 - $45,091
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$73,754 - $99,306
Income Estimation: 
$98,363 - $136,806
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Customer Service Representative jobs in the Geneva, WI area that may be a better fit.

Customer Service Representative-ACT

CT1 Couche-Tard Inc., Lake, IL

Customer Service Representative

G&T Illinois Solutions, North Chicago, IL

AI Assistant is available now!

Feel free to start your new journey!