What are the responsibilities and job description for the Certified Peer Support Specialist - CST position at Resolute Home Care NC?
About the Job:
Location: Cabarrus County, Rowan County, Gaston County, North Carolina.
Position Type: Full-time.
Requirement: NC Peer Support Specialist certification.
About Us: At TSG Behavioral Health and Community Services, we are driven by a profound commitment to fostering mental wellness, emotional well-being, and social connectedness within our communities. Our center was founded with the vision of creating a safe and inclusive space where individuals can access comprehensive behavioral health services and community programs that empower them to lead fulfilling lives.
Why apply at TSG Behavioral Health and Community Services?
- We Celebrate Diversity: Bring your true self. We strive to enhance the value of our work through respectful curiosity about one another's culture.
- Competitive Pay Rates: We offer a competitive rate of pay.
- Mileage Reimbursement: Work-related mileage is paid tax-free.
- Team Member: Be a part of a team dedicated to promoting your talents, skillset, and energies to improve the environment and quality for those we serve.
- Strong Core Values: Join our values-based, family-owned company with a caring culture.
- Flexibility: We promote a healthy work-life balance.
- Training: Solid training provided and paid for by the company. Free CPR, First Aid, and NPI training. CEUs are available, and external training is also paid for by the company.
- Benefits: Comprehensive benefits package for full-time employees.
Benefits Include:
- 401(k) & Roth retirement plans.
- Direct deposit.
- Life Insurance policy.
- Short term & long-term insurance available.
- Employee Assistance Program for free financial, emotional & legal help.
Position Overview: The Peer Support Specialist is responsible for providing coaching, mentoring, and consultation to beneficiaries to promote recovery, self-advocacy, and self-direction. This role involves providing essential expertise and consultation to the entire interdisciplinary healthcare team to promote a culture in which each individual’s point of view and preferences are recognized, understood, respected, and integrated into treatment, rehabilitation, and community self-help activities while serving as an advocate for clients. Peer Support services are structured and scheduled activities for adults aged 18 and older with MH/SA disability.
Essential Duties and Responsibilities:
- Provide services based on principles of wellness self-management, personal recovery, natural supports, coping skills, self-advocacy skills, and independent living skills for housing, employment, and community inclusion.
- Assist clients with self-determination and decision-making.
- Teach functional skills (managing meds, finances, health care, resources, daily living, etc.).
- Model recovery values, attitudes, beliefs, and personal action to encourage wellness.
- Teach and promote self-advocacy and empower clients to use their legal rights.
- Assist with crisis plan development, advanced directives, and relapse prevention support.
- Support stable housing and enhance independent living skills.
- Assist clients with educational and job training opportunities.
- Develop and implement a Mental Health Wellness Recovery Action Plan.
- Provide linkage to community resources.
- Provide case management services.
- Utilize personal recovery experience to instill hope and optimism.
- Demonstrate a personal belief in recovery and supported employment best practices.
- Engage and serve enrolled consumers, contributing to rehabilitative success.
- Promote a culture of recovery and empowerment within and outside of the organization.
- Ensure timely completion of documentation per Clinical Coverage Policy NC 8A and 8G.
- Maintain client confidentiality in adherence to HIPPA regulations.
- Accurately document all billable encounters into the EMR system within 24 hours.
- Participate in all required training and education as mandated by clinical coverage policy.
- Collaborate with supervisor to identify training and supervision needs.
- Perform other duties as assigned to support quality service provision and team support.
Supervisory Responsibilities:
- This position does not oversee staff.
Qualifications:
- Education/Experience: Must possess at a minimum a High School Diploma/GED.
Required Skills/Abilities:
- Be available to collaborate with enrolled members at least 5 days per week.
- Document direct service delivery according to Medicaid and agency standards.
- Ability to read a medical record and find pertinent information quickly.
- Ability to write complete service notes.
- Ability to effectively present information and respond to questions from consumers and the public.
Certificates, Licenses, Registrations:
- NC Certified Peer Support Specialist.
- Valid driver's license.
- Must have North Carolina Peer Support Certification and maintain current certification.
Work Environment:
- Work is performed primarily in the client’s living environment and in the community.
- This may involve exposure to cigarette smoke, domestic animals/pets, household pests, uncomfortable heating/cooling, and other issues related to the domestic location in which service is delivered.
Physical Demands:
- While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls; talk and hear; and taste and smell. The employee frequently reaches with hands and arms and stoops, kneels, crouches, or crawls. The employee occasionally sits and climbs or balances. The employee must be able to lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to drive and operate a personal vehicle safely and adhere to all applicable state and traffic laws.
TSG Behavioral Health and Community Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join our team and help us make a difference in the lives of individuals and families in our community. We look forward to hearing from you!