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Head of Operational Risk

Resolution Life
New York, NY Full Time
POSTED ON 3/13/2025 CLOSED ON 4/4/2025

What are the responsibilities and job description for the Head of Operational Risk position at Resolution Life?

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Profile Responsibilities
  • Assist the Board and senior management to establish, embed and communicate operational risk management objectives & direction.
  • Oversee the daily execution and management of all operational (non-financial) risk framework elements.
  • Provide clear, concise and value-added risk reporting to all key stakeholders.
  • Oversee the implementation of operational risk management processes, tools (including the GRC system), analytics and other methods for identifying, assessing, monitoring and reporting of all operational risks.
  • Oversee the implementation of a framework of operational risk appetite and limits, consistent with the Company’s Risk Appetite Framework and Risk Policies.
  • Develop & deliver a program of controls testing empowering informed decision-making and ensuring robust controls within 1LOD
  • Lead the investigation and analysis of operational risk incidents, ensuring root causes are identified and corrective actions are implemented.
  • Develop and implement incident reporting processes and maintain an incident database.
  • Maintain effective alignment between Risk Management, other 2nd line functions (e.g. Compliance) and the 3rd line Internal Audit function
  • Lead and empower a talented Operational Risk team, serving as the 2nd Line of Defense.
  • Responsible for maintaining the risk and control self-assessment (RCSA) process, monitoring issue management & Business Continuity
  • Quarterly ORM reporting to Management Risk Committees and Boards aligned to annual the Risk Management Plan deliverables (e.g. operational risk assessments; risk appetites; emerging risks and incident reporting etc.)
  • Provide training and support Company-wide on managing operational risk
  • Provides thought leadership and insights that help to shape the strategic value and contribution of Operational l Risk capabilities, providing innovative ideas while balancing regulatory requirements
  • Provide operational risk review and opinions on large transactions (e.g. finance, technology, HR, ESG)
  • Act as a member of the Risk Leadership Team, contributing to policies, standards, frameworks and thought leadership required for ongoing Risk optimization.
Resolution Life US is committed to disclosing a reasonable estimate of the base salary for our job roles. These estimates consider a wide range of factors in making base salary decisions, including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

In addition to salary, Resolution Life US offers a comprehensive benefits package, including our health & wellness program, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements). The salary range reflects figures based on the primary location, which is listed first. The range for the role may differ based on the location.
New York City: $229,000 - $320,000
Critical Skills
At Resolution Life, we have identified the following critical skills which are key to success in our culture:
  • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
  • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Salary : $229,000 - $320,000

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