What are the responsibilities and job description for the Employee Experience Manager position at ResortPass?
About the company
ResortPass is completely redefining what it means to be a guest at a hotel. By offering day access to luxury hotel experiences, including breathtaking pools, private beaches, deluxe spas, and more, ResortPass allows people to escape - without ever leaving town. If you're moved to contribute to our vision, we'd love your help.
Our growing team of innovative tech and hospitality experts has partnered with over 1,800 leading hotels and resorts including Ritz-Carlton, Four Seasons, Westin, and Fairmont. We've connected over 3 million people with relaxation and luxury in their own neighborhoods, making rest more mindful, togetherness more meaningful, and escape more accessible. Fresh off a Series B $30M raise, co-led by Declaration Partners and 14W with additional investment from previous investor Charles River Ventures, and new investors Endeavor, Jessica Alba, Adam Grant and others, ResortPass is at the beginning of creating a new category of hospitality.
About the role
If you're somebody who craves efficiency, enjoys working with a variety of different people, considers organization and attention to detail as a matter of course, and, most importantly - loves to create safe, fun and exciting environments for themselves and for others - this role might be a great fit for you!
At ResortPass, we believe our people are our greatest asset. This role is at the intersection of office management, executive and team support to ensure smooth daily operations and efficient support for the entire organization. Key responsibilities include overseeing office functions, managing supplies and vendor relationships, and maintaining a clean, organized workspace.
On the executive support side, the position requires handling calendars, scheduling meetings and travel, and aid in managing day-to-day communications. Additionally, the role supports executives with sensitive People-related tasks, research, and data compilation while maintaining confidentiality. Finally, you will be expected to manage certain aspects of our HRIS platform (Gusto), helping to assist employees with questions regarding their payroll and benefits to ensure ongoing employee satisfaction.
We are looking for someone who is located in or near the NYC area where our in office culture works day-to-day. The base salary for this role will range from $80,000 - $90,000 per year, plus equity, commensurate with experience.
What you'll do
Office Management
- Daily Operations : Oversee office functions to ensure a productive environment.
- Supplies Management : Maintain inventory and order office supplies as needed.
- Facility Coordination : Ensure the office space is clean and organized.
- Vendor Relations : Manage relationships with vendors for maintenance and supplies.
- Budget Oversight : Assist in tracking expenses and preparing financial reports.
Employee Support
Executive Support
Your experience
We encourage candidates to apply even if they don't have 100% of the below qualifications. We believe in a holistic approach when evaluating talent for our team and post new roles often, so even if this role isn't quite right, we want to meet you!
Benefits
Salary : $80,000 - $90,000
