Operations Manager

Overview

Resource Label Group, LLC is a leading full-service provider of label and packaging solutions with a diverse product offering which includes pressure sensitive labels, shrink sleeves, RFID/NFC technology, sustainable product solutions, scent activation technology, pharmaceutical packaging and fulfillment services. Resource Label provides products and services for the food, beverage, chemical, household products, personal care, nutraceutical, pharmaceutical, medical device, and technology industries. With twenty-seven locations across the U.S. and Canada, Resource Label Group provides national leadership and scale to deliver capabilities, technologies, systems, and creative solutions that customers require.

As Resource Label Group continues to grow, we are always looking for talented individuals to join our team! Every person in our company contributes to our success. We offer an employee centric, collaborative culture that is technology driven and focused on delivering valuable, creative solutions. Our core values embody the way we interact with each other just as it influences the way we interact with clients.

Resource Label Group is seeking an Operations Manager to join our team. The position would have Flexo, Offset and Digital departmental managers reporting to them, along with Maintenance, New Product Introduction, Warehouse, Scheduling and Purchasing. They will be responsible for the overall direction, coordination, and evaluation of these functional units. They will directly influence a positive work environment that drives a proactive culture of safety and employee engagement, while providing leadership to the overall operations of the facility.

Responsibilities

SUMMARY

Conducts the “operations orchestra”. Maximizes employee satisfaction, customer satisfaction, and profitability. Transforms operations to systematically and consistently deliver world class quality at industry leading lead times and industry leading pricing and profitability. Self-motivated, results-driven, delivery and improvement engine.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Operations owner, 100%, no excuses mindset
• Transformative conductor of the operations orchestra
• Poka yoke champion
• Safety champion, injury-free workplace
• Coaches and mentors others to permeate this mindset throughout the organization
• Consistently delivers world class quality at industry leading lead times and industry leading cost
• Maximizes quality, productivity, and competitive position through efficient, flawless execution
• Extensively utilizes lean, six sigma, 5S, kaizen, value stream mapping, and statistical analysis
• Relentlessly finds, attacks, eliminates, and minimizes all forms of waste and variation, to produce and continuously improve lean, streamlined, consistent operations
• Aggressively drives a prevention mindset to build quality into processes, products, and services
• Drives to minimize, and continuously improve, total order-to-ship times
• Is “cool under fire”, focuses teams and team members on a logical, data-driven approach to problem solving and problem prevention
• Actively solicits feedback from, and communicates changes to, all stakeholders
• Ensures root cause analysis, corrective and preventive actions are driven to completion
• Ensures comprehensive training and certification of production teams on processes, procedures, and equipment to ensure safe and flawless execution
• Reviews, probes, questions, and improves time studies, estimates, quotes, and standards
• Investigates and resolves variances between standards and actuals
• Leads cross-functional teams

Qualifications

QUALIFICATIONS

• Excellent problem-solving and analytical skills to identify, assess, and resolve complex problems
• Excellent problem prevention, recognition, and resolution skills
• Excellent streamlining and optimization skills
• Excellent analytical and math skills
• Strong computer and information technology skills
• Strong attention to detail
• Strong interpersonal and communication skills
• Strong project management skills with the ability to schedule and consistently meet or beat deadlines on a large number of customer production requirements of various sizes, complexities, technologies, running across different equipment with different technologies, simultaneously
• Ability to persuade others to transform and/or improve existing practices
• Solid understanding of quality management systems, such as ISO standards
• Demonstrated ability to work independently as well as with cross-functional teams

EDUCATION and/or EXPERIENCE 4-year degree in engineering or hard science, or 8 years of practical experience demonstrating mastery of one or more engineering disciplines.

LANGUAGE SKILLS Ability to read and interpret technical drawings, specifications, requirements, geometric dimensions and tolerances, designs documents, ergonomic best practices, safety rules, operating and maintenance instructions, and procedure manuals. Ability to build and populate reports and correspondence. Ability to speak effectively with groups of employees.

MATHEMATICAL SKILLS Hard core. Loves Greek letters and jargon. No puzzle is unsolvable; every problem has a solution.

REASONING ABILITY The lone voice in the room that does not agree with the consensus that something is impossible. Solves the technical challenges no one else can, in ways that are practical and cost efficient. Brings original and creative ideas.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, and talk or hear. The employee is occasionally required to sit; use hands to finger, handle, or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The noise level in the work environment is usually moderate.

Why work with us? Take a look at all we have to offer!

• Paid Time Off and Paid Holidays
• Comprehensive and Competitive Medical, Dental and Vision coverage
• Company Paid Short-Term Disability Insurance and Life Insurance
• Additional Benefits – Long-Term Disability, Supplemental Life, Accident and Critical Illness Coverage Plans
• Excellent 401(k) retirement plan with generous company contribution
• We pride ourselves in investing in our employees by offering onsite training and the ability to have unlimited growth potential within our organization
• We believe in rewarding our employees with performance-based salary increases

Check out this video to learn more about us! https://vimeo.com/553408937/659ab4290f