Dynamics CRM Field Service Solution Architect

Primary Skill Set : D365 CE Customer Service, Field Service; Power Automate Flow, Clienture Web Apps, D365 custom development with C#

Brief Summary of Role :

We are seeking an experienced Dynamics 365 CE Clienthitect with 12 years of overall experience and expertise in field service module.

The ideal candidate will have extensive knowledge and hands-on experience with Microsoft Dynamics 365 CE Field Service, Customer engagement, Power Platform and Clienture web apps.

This role involves developing implementing and maintaining infrastructure solutions that support our business objectives and enhance our technological capabilities.

Responsibilities

• Develop and implement solutions using Microsoft Dynamics 365 CE , Clienture and Power Platform.
• Oversee the maintenance and Enhancements of existing D365 implementation to ensure high performance and reliability.
• Directly coordinate with Customer team on new enhancement and development.
• Provide technical expertise and support for D365 Field Service engagement. Collaborate with cross-functional teams to design and deploy scalable and secure infrastructure solutions.
• Monitor system performance and troubleshoot issues to ensure seamless operations.
• Lead the integration of new technologies and tools to enhance infrastructure capabilities.
• Ensure compliance with industry standards and best practices in infrastructure development.
• Conduct regular assessments and audits to identify areas for improvement and implement necessary changes.
• Stay updated with the latest trends and advancements in infrastructure technology to drive innovation.
• Contribute to the overall success of the company by delivering high-quality infrastructure solutions that support business goals.

Qualifications -

Microsoft Certified : Dynamics 365 Fundamentals Microsoft Certified : Dynamics 365 Power Platform Solution Clienthitect Expert certification will be a plus.