What are the responsibilities and job description for the Waterville, ME Onsite IT support position at Resource Logistics?
Job Title : Onsite IT support
Location : Waterville, ME
Mode : Contract (6 Months) (Day 1 Onsite)
Max Rate - $21 / hr on W2 (No Benefits)
Core Function
The technology support specialist provides onsite IT support at a customer site (hospital environment)
This position is responsible for a wide variety of hardware, software, application, and as a Service technologies throughout the healthcare system. This function includes
support to incident break / fix, service request fulfillment, deployments, upgrades, hardware lifecycle management, and collaborative work with other tier II and III IT and shared services teams throughout the organization as the boots on the ground resource
Primary Responsibilities & Competencies
- Provide customer service support to both internal users, external customers, and vendors
- Install, deploy, troubleshoot, repair, maintain, and lifecycle hardware and software throughout the organization.
- Maintains detailed and accurate records in workload management, asset management, and administrative applications
- Provides tier I and II support in all areas of the organizational service portfolio.
Salary : $21
