What are the responsibilities and job description for the Help Desk Manager position at Resource Management Concepts, Inc.?
Required Skills and Qualifications
Skills:
Qualifications:
Skills:
- Help Desk Support using a help desk tool such as ServiceNow
- Troubleshooting and problem-solving
- Communication and interpersonal skills
Qualifications:
- 6 years of experience in Industry, Federal or DoD Help Desk Support
- One of the following certifications: CASP , CCNP Security, or CISA
- Active TS/SCI clearance (DoD TOP SECRET clearance with Sensitive Compartmented Information access eligibility)
