What are the responsibilities and job description for the Windows Migration Specialist position at Resource Search Company?
Job Details
Our client is currently under going a Windows 10 to Windows 11 migration and looking for numerous resources to help support this initiative
Candidates will primarily be responsible for migrating existing machines from Windows 10 to Windows 11. This process includes backing up user data, reimaging the device with the Windows 11 image, restoring user data and applications, remapping print queues if necessary, and testing for connectivity.
Will inventory, stage, image, and deploy the new device, ensuring users have access to their applications, email, and essential resources. May also assist users with initial login, basic navigation, and locating key features.
Additionally, technicians may support various desktop-related tasks, including installing, configuring, and deploying peripheral devices such as mobile devices, monitors, scanners, and printers. They may also assist with hardware and software troubleshooting, resolving tickets within ServiceNow as needed.