What are the responsibilities and job description for the Patient Concierge position at Resourceful Talent Group?
Job description
We are looking for a Patient Concierge for a premier luxury plastic surgery practice providing top-tier service in a high-end surgical center. This role is an excellent opportunity for individuals looking to enter the world of plastic surgery while working with high-profile patients in a refined, professional environment.
Key Responsibilities:
- Greet and check in patients, ensuring a seamless and welcoming experience.
- Answer phone calls and assist with inquiries in a professional and courteous manner.
- Maintain a high level of discretion and professionalism when interacting with high-profile clientele.
- Support administrative tasks and ensure the front desk runs smoothly.
- Retain and relay important information efficiently.
Ideal Candidate:
- Bachelor’s degree preferred (medical degree not required).
- Minimum 5 years of administrative experience, preferably in a luxury, medical, or hospitality setting.
- Strong customer service skills with a polished and professional demeanor.
- Highly organized, detail-oriented, and able to multitask in a fast-paced environment.
- Willing to work hard and adapt to a varying schedule.
Schedule & Compensation:
- Times varies weekly based on surgery schedule
- Hourly Rate: Low $30s per hour.
Salary : $30
