What are the responsibilities and job description for the Oracle Mobile Workforce Management (MWM) Support position at Resourcesys?
Job Details
Job Title:- Oracle Mobile Workforce Management (MWM) Support
Location:- 14501 Sweitzer Lane, Laurel, MD 20707 (Hybrid/ 3 day)
Duration:- One year (potential for extension up to five)
Job Description
Duties / Responsibilities
Provide technical and functional support for Client's Oracle MWM Application
Responsibilities include but not limited to
- Assist with MWM Production/Deployment Changes
- Assist with AMR/Manual Meter Reads download/upload related issues
- Assist with MWM System Configuration, Shift Templates/Schedules, including setup and changes, and monitoring Appointment Baseline.
- Data fixes to resolve communication errors between systems in real time so all work will be completed on the same day. Working ToDos for Oracle Customer-to-Meter (C2M), MWM, and ODM
- Process Improvements and Priority Requests for Meter Services
Any new work/special projects at the discretion of the Utility Services Manager(s) and/or Meter Services
Responsibilities include but not limited to
- Assist with MWM Production/Deployment Changes
- Assist with AMR/Manual Meter Reads download/upload related issues
- Assist with MWM System Configuration, Shift Templates/Schedules, including setup and changes, and monitoring Appointment Baseline.
- Data fixes to resolve communication errors between systems in real time so all work will be completed on the same day. Working ToDos for Oracle Customer-to-Meter (C2M), MWM, and ODM
- Process Improvements and Priority Requests for Meter Services
Any new work/special projects at the discretion of the Utility Services Manager(s) and/or Meter Services
Education
Bachelor's Degree from an accredited college or university in Computer Science, System Analysis, Information Systems or a related field. A Master's Degree in a related field of Information Technology is preferred.
Skills/Experience
A minimum of eight (8) years of experience in Oracle MWM, ODM and CC&B (C2M)
A minimum of four (4) years of Oracle MWM Support and/or Development
Excellent verbal and written communication skills and ability to function well within team
Must have at least five (5) years of experience in the developing/design reports using complex Queries from various database systems.
Must have experience with application troubleshooting and root-cause analysis
A minimum of four (4) years of Oracle MWM Support and/or Development
Excellent verbal and written communication skills and ability to function well within team
Must have at least five (5) years of experience in the developing/design reports using complex Queries from various database systems.
Must have experience with application troubleshooting and root-cause analysis
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
