Human Resources Services Consultant, PEO

Our Newest Opportunity :

Summary

The Senior Human Resources Integration Consultant [Sr. HRIC] leads efforts in establishing and supporting the client throughout the implementation process. The Sr. HRIC is the primary liaison between the client and the system integration team responsible for building out the profile and structure required to support the clients’ needs. The Sr. HRIC will manage all facets of client integration into the Resourcing Edge platform and service partnerships. They will be responsible for achieving the company’s performance goals, with a focus on quality and the new client experience. This position also plays a role in maintaining standard operating procedures.

As a key team member of Resourcing Edge (RE), the Senior Human Resources Integration Consultant has an integral role in supporting the mission of Resourcing Edge, to enable companies to focus on their success.

Role and Responsibilities

• Develop new client relationships and serve as direct contact for the client key stakeholders and decision makers as part of the implementation experience.
• Facilitate guidance and support throughout implementation to include the integration of payroll, benefits, human resource, and general employee relations as applicable, escalating to partnering departments as needed.
• Ensure the client is informed of all federal and state-specific compliant regulations that may impact their workforce and provides HR guidance to implement applicable best practices.
• Manage the integration timeline to ensure that all key milestones are met in a timely manner and with accuracy.
• Ensure the streamlining of information flow between clients and the system and payroll side of the integration support team, escalating discussions, as appropriate, regarding technology related issues, expectations, concerns, and procedural changes.
• Conduct new client orientations, including benefits enrollment, and new hire on-boarding.
• Partner with the integration support team to provide training to client contacts on RE’s services, process, payroll systems, web and software products, employee benefits and support procedures.
• Provide feedback and suggestions on RE products, issues, processes, and procedures to enhance efficiency and continuous improvement for service delivery.
• Monitor and report on open inquiry case management issues by serving as an additional escalation point to resolve client issues.

Traits & Competencies :

To perform the job successfully, an individual should have demonstrated the following traits and competencies :

Qualifications : Required

experience.

Qualifications : Preferred

Physical Demands / Environmental Conditions :

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.