What are the responsibilities and job description for the Parts Specialist position at Respectful Recruiting?
Parts Specialist / Order Processing
Respectful Recruiting is a leading recruiting services and HR consulting firm with years of industry expertise in manufacturing. Our client, Zero Zone, has an immediate opening for a Customer Service Rep / Parts Order Processing Specialist to join their team.
At Zero Zone , you will be a valued member of the Zero Zone team, able to take ownership of your own career path. We believe in hard work, teamwork, collaboration, and respect, and we have grown through dedication to our Purpose : “Preserving customer valuables through refrigeration.” For over 60 years, we have been a leader in refrigeration, and our people are well known for exceptional customer service. We also believe we are the COOLEST coworkers (pun intended)! This is an opportunity for you to make a difference in the refrigeration industry with one of the top leading manufacturers in the country! Come grow with us!!
What You’ll Do as our Customer Service Rep / Parts Order Processing Specialist
Under the direction of the Parts Department Supervisor, the Parts Specialist will be responsible for departmental support with handling customer inquiries via phone, email and in person. Duties are focused on part identification, placing part orders, order status, product information, account status and pricing. Duties may also include part order processing, to include, create and apply wrapping, labels and identifications as required. Stack and arrange products and packs parts into soft sided envelopes, crates, boxes, and cartons. This role will also collaborate and work closely under the moderate direction of senior personnel in the functional area. Understanding the general aspects of the job and a high sense of urgency is required.
Key Responsibilities for our Customer Service Rep / Parts Order Processing Specialist
- Skills in Inventory Management
Moving Parts between locations
Print and sign Picklists
Pull / move inventory over to transfer parts from a work order to a parts order
Maintain the shop floor workbench for the Parts Department
What We Offer our Customer Service Rep / Parts Order Processing Specialist
About Zero Zone
Have you ever gone into a grocery store or convenience store for things like milk, bagged salads, or frozen pizza? The coolers and freezers you find those and other food products in are what we do!! Zero Zone is a manufacturer of reach-in and open refrigerated and frozen food display cases as well as the refrigeration systems that work behind the scenes to cool the cases, keeping the food fresh! We also make powerful industrial refrigeration systems for food warehousing, pharmaceuticals, and even ice rinks! Our company is structured across 2 divisions – the Display Case Division, located in North Prairie, WI, Waukesha, WI, and Mukwonago, WI and the Refrigeration Systems Division, located in Ramsey, MN and Dyersville, IA
