What are the responsibilities and job description for the Parts Specialist position at SkipperBud's?
SkipperBud's has an opening for a Accessory Dept Specialist at our dealership in Pewaukee, WI.
SkipperBud's is part of the largest Marine Dealers Network in the country with locations nationwide proudly serving boaters since 1959. As an industry leader SkipperBud’s offers a variety of products and services for our customers every boating need.
WHY SKIPPERBUD'S –
The opportunity to work with the some of the best people in the Midwest inside the marine industry
Career & financial growth opportunities
Employee use of Company Boats
Excellent PTO Benefits - After 5 yrs of service earn 5 weeks PTO
Generous employee referral program
- Pay/Compensation is commensurate with experience
- Full-time employment with a competitive compensation package that is one of the best in the industry
COMPANY BENEFITS:
Health/Dental/Life/Long-Term & Short-Term Disability/Flexible Spending Account/401(k) with company match
Best in Industry PTO program - 5 yrs of service earns 5 weeks of PTO
Responsibilities:
- Greeting customers in person, and via phone, text, and email
- Assist with ensuring the customer experience is top ranked
- Enter customer information into system database
- Accessory/Parts Ordering
- Accessory/Parts inventory and tracking
- Develop and implement organized filing systems
- Assist customers with outfitting them with correct boating safety gear, water toys, etc
- Tracking New/Used boat delivery sales to ensure we are selling accessories to each new customer.
- A love for the water and boating
- Asks customers to explain specific issues
- Maintains electronic and/or paper records of completed service work
- Coordinate with several departments inside the dealership
- Collect payment from customers for services rendered
- Assist in helping to resolve customer complaints regarding services
Qualifications:
- Exceptional customer service skills
- Excellent written and verbal communication skills
- Ability to prioritize and multitask
- Strong attention to detail
- Organizational skills including the ability to schedule appointments and meet with customers
- Ability to learn new computer programs with ease
- Weekends required
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Every weekend
- Monday to Friday
- Weekends as needed
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $20 - $22
