Administrative Assistant - Funeral Home

At Rest Haven, we provide compassionate and personalized service that exceeds expectations.

Job Summary:

Rest Haven Funeral Home in Rockwall is seeking a compassionate, detail-oriented Funeral Administrative Assistant to support our team in providing exceptional service to families during their time of need. This role plays a vital part in the day-to-day operations of the funeral home, offering both administrative support and direct assistance with service preparations.

Key Responsibilities:

• Assist funeral directors with family arrangements, including creating obituaries, service folders, bookmarks, register books, and other service materials.
• Manage online content, including website obituaries, testimonials, and form submissions.
• Scan and edit photos for use in memorial products and on the website.
• Prepare tribute videos for memorial services.
• Maintain clear communication with all staff regarding current and pending families.
• Track inventory and reorder supplies needed for services, arrangement meetings, and office functions (e.g., envelopes, folders, price lists, stationery, etc.).
• Organize, scan, and maintain funeral files and legal documentation in accordance with file checklists.
• Answer incoming phone calls and direct them appropriately.
• Serve as backup receptionist, welcoming guests and guiding them to service areas and arrangement rooms.
• Perform basic bookkeeping and assist with financial recordkeeping as needed.

Qualifications:

• High school diploma or equivalent required; associate degree or higher preferred
• Prior administrative or customer service experience, preferably in a funeral home or similar environment
• Strong work ethic and self-starter with excellent time management skills
• Must be able to listen and manage difficult or emotional client situations and respond promptly to client needs
• Must be very detail-oriented and possess the ability to multi-task successfully
• Strong computer skills, including proficiency in Microsoft Office Suite, Canva, and basic photo editing software
• Excellent communication and interpersonal skills
• Ability to maintain confidentiality and professionalism in a sensitive environment
• Compassionate, respectful, and service-minded attitude
• Strong organizational skills and attention to detail

Physical Demands:

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk and hear; stand; sit; and walk. In addition, the employee must regularly lift and/or move up to 20 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Administrative: 3 years (Required)

Ability to Commute:

• Rockwall, TX 75087 (Required)

Work Location: In person

Salary : $17