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Director, Consumer Insights & Intelligence, PLK, US&C

Restaurant Brands International
Restaurant Brands International Salary
Miami, FL Full Time
POSTED ON 2/18/2025
AVAILABLE BEFORE 3/25/2025
Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

Key Responsibilities

  • Proactively set the insights agenda across the organization, aligning priorities with senior leaders and throughout the organization, as the consistent voice of the guest collaborating closely with our internal and external teams to bring to life campaigns that brings these insights to life.
  • Translate business questions into logical primary marketing research learning paths and identify the best vendors to successfully navigate those paths.
  • Derive and synthesize insights across multiple primary marketing research projects to identify opportunities for the business. Make business recommendations based on those insights.
  • Manage a team of insights and intelligence managers and analysts.
  • Collaborate with category and culinary teams to ensure sustained product excellence.

Competencies And Qualifications

  • 8 years of experience in insights, including managing a team; QSR/Foodservice/CPG a plus
  • Effective communicator, both written, verbal and through presentations. Articulates concepts in a clear, structured and succinct manner, adjusted for the audience
  • Results-driven with a bias for action and commitment to excellence. Acts with a sense of urgency
  • Strong collaboration skills, with experience working cross-functionally and with external partners
  • Excellent project management, organizational, and multitasking abilities
  • Analytical mindset with experience leveraging data to drive decisions and optimize performance

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.

Salary : $40

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