Product Manager - Insights

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

We are seeking an experienced Product Manager for our franchisee insights tooling. As a Product Manager - Insights, you will play a key role in defining the product roadmap and managing the development lifecycle to deliver franchisee insights across our international markets.

Roles & Responsibilities

• Create and maintain a detailed product roadmap, prioritizing features and enhancements based on business objectives and franchisee requirements
• Define and groom change and feature request requirements to align with desired business outcomes.
• Work with Senior Product Manager & Engineering Manager to develop a long-term vision and strategy for franchisee technology
• Strong negotiation skills managing different business groups, field teams and franchisee needs. Must be able to balance requests from different stakeholders to ensure a tailored product experience.
• The ability and commitment to delivering high quality work within tight timelines.
• Provide updates to senior leadership, including the Vice President of Operations, senior field team leaders and franchisee groups directly as needed
• Facilitate broader stakeholder communication, providing regular updates and addressing any concerns or issues that arise. Strong organizational skills required to send these communications at appropriate times to support regions cross-time zones
  
  

Qualifications

• Bachelor’s degree in business, engineering, computer science or related field
• 3 years of product management experience in a software or technology company. Previous experience within the QSR industry considered an asset
• Experience in launching insights related tools to different types of users. Knowledge of restaurant operations and franchise systems considered a plus
• Strong written and verbal communication skills
• Problem-solver mentality with the ability to use analytical approaches for key decision-making
• Ability to collaborate and influence different cross-functional stakeholders to drive product innovation
  
  

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.