What are the responsibilities and job description for the Tennis Court Monitor position at Reston Association?
Job Description
Job Description
RESTON ASSOCIATION
Job Description
Job Title : Tennis Court Monitor
Department : 4300 Tennis
Reports To : Tennis Program Manager
FLSA Status : Non-exempt
Salary Grade : Seasonal
Purpose : Monitors all Reston Association tennis courts on a continual basis.
Essential Duties and Responsibilities :
1. Visits each tennis facility continually throughout each shift via company provided transportation.
- Collects guest fees and checks for valid pool and tennis passes for each member or guest utilizing a facility.
- Issues one day guest passes and collect guest pass fees to submit to management for reconciliation and processing.
- Enforces tennis court and program rules and regulations on behalf of the organization.
- Performs other duties and responsibilities as assigned.
Supervisory Responsibilities : This position has no supervisory responsibilities; however may supervise interns and / or temporary or seasonal employees as required.
Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience – High School diploma or equivalent, plus one year of customer service experience.
Computer Skills - To perform this job successfully, an individual should be proficient in the use of Microsoft Office applications.
Other Skills and Abilities – Requires the ability to communicate clearly and effectively orally and in writing; advanced skill in the use of word processing
understand and carry out oral and written instructions; establish and maintain cooperative and effective relationships with those contacted in the course of work; and exercise excellent customer service skills at all times.
Other Qualifications - Must possess a valid driver’s license and good driving record.
Decision-Making & Independence Exercised : Describes the level of authority and / or responsibility to make decisions, develop and revise policies & procedures, make official commitments on behalf of the Association, etc.
Employee follows established policies and procedures; formulates, interprets, or implement management policies or operating practices as required to job responsibilities; exercises initiative, independent judgment and proficient customer service skills and represent the Association before public audiences as a spokesperson, or in handling complaints, arbitrating disputes or resolving grievances with regard to facility operations and job duties / tasks as required.
Tools, Equipment & Machines Used : Requires operation of a company vehicle and basic mathematics skills.
Contacts : Frequent contact with Association members and other visitors for the purpose of providing or exchanging information.
Work Environment : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job is performed outdoors. The noise level in the work environment may vary.
Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to drive for prolonged periods. The employee may occasionally be required to lift and / or move up to 25 pounds. Specific vision abilities required by this job include close vision.
