What are the responsibilities and job description for the Front Desk Coordinator position at Restora Austin?
Front Desk Coordinator - Plastic Surgery Practice
We are seeking a dynamic, energetic, and organized individual to coordinate front desk activities and serve as the receptionist for a fast-paced, prominent Plastic Surgery & Medical Spa practice. The Front Office Coordinator will deliver superior customer service and enhance the patient experience.
Qualifications:
- Strong customer service and sales experience.
- Proficiency in computer applications (MS Office: Word, Excel, PowerPoint) with excellent keyboarding skills.
- Detail-oriented with outstanding communication skills, including writing and editing.
- Ability to effectively manage multiple tasks simultaneously while maintaining high levels of customer service.
Responsibilities:
- Serve as the first point of contact for the practice, both in-person and over the phone, greeting patients with a smile and making them feel welcome.
- Manage the front desk, including scheduling and confirming appointments, triaging calls, checking patients in and out, filing, chart organization, and handling special projects.
This position requires a professional demeanor that reflects our upscale practice, along with being a team player who thrives in a service-oriented environment.
Experience:
- Customer service and/or sales experience preferred.
- Experience in a medical office, particularly in Plastic Surgery or Dermatology, is preferred but not required; we are willing to train the right candidate.
- Experience in the hospitality industry will also be considered.
Please send a cover letter, resume, and references for consideration.
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Salary Requirement:
- Please list a professional LinkedIn or IG:
- Tell us something about yourself:
Experience:
- Customer Service: 3 years (Preferred)
- Front Desk: 3 years (Preferred)
Work Location: In person
Salary : $18 - $25