What are the responsibilities and job description for the Dispatcher/Customer Service position at Restoration Leasing & Supplies, Inc.?
We are seeking a dedicated and detail-oriented Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support in various aspects of transportation and supply chain management. Your expertise in transportation planning, dispatching, and customer relations will be essential in ensuring customer satisfaction and operational efficiency.
Responsibilities
- Respond to customer inquiries via phone and email with professionalism and courtesy.
- Assist customers with plumbing estimates , ensuring accurate information is provided
- Coordinate with technicians to resolve issues
- Maintain accurate records of customer interactions and transactions
- Uphold high standards of phone etiquette while communicating with clients.
Requirements
- Proven experience in customer service
- Strong communication skills, both verbal and written, with an emphasis on phone etiquette.
- Ability to work effectively in a fast-paced environment while managing multiple priorities.
- Detail-oriented mindset with strong problem-solving abilities.
Job Type: Full-time
Pay: $17.00 - $24.00 per hour
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed
Work Location: In person
Salary : $17 - $24
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