What are the responsibilities and job description for the Front Desk Receptionist position at Restorative Pain Institute?
**Job Title:** Front Desk Receptionist
**Job Summary:**
We are seeking a detail-oriented Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our office, providing exceptional customer service and administrative support. As a Front Desk Receptionist, you will play a crucial role in ensuring smooth office operations and creating a positive experience for our patients.
**Duties:**
- Greet and welcome guests in a professional and friendly manner
- Answer and direct phone calls promptly and efficiently
- Manage incoming mail, packages, and deliveries
- Maintain a tidy and organized reception area
- Schedule appointments and assist with booking arrangements
- Assist with administrative tasks such as data entry, scanning, and photocopying
- Utilize computer literacy skills to navigate the EMR system effectively
- Coordinate with medical staff to address patient needs and concerns
- Adhere to HIPAA regulations and maintain patient confidentiality at all times.
**Requirements:**
- High school diploma or equivalent
- Proven experience working in a front desk or customer-facing role preferred
- Previous experience in a medical office setting preferred
- Knowledge of basic clerical procedures and office management tasks
- Strong communication skills both verbal and written
- Ability to multitask and prioritize tasks efficiently
- Strong attention to detail and accuracy
- Compassionate and patient-oriented demeanor
Joining our team as a Front Desk Receptionist offers the opportunity to be an integral part of our office operations while providing valuable support to both staff and patients. If you are organized, proactive, and enjoy interacting with people in a fast-paced environment, we encourage you to apply.
*We are an equal opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.*
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- No weekends
Work Location: In person
Salary : $17 - $19