What are the responsibilities and job description for the Wellness Membership Advisor position at Restore Hyper Wellness?
Benefits / Perks
Uncapped monthly commission
Flexible Schedules
Casual Dress-code (Athlesiure)
Employee Discounts on Facials, IV Drips, NAD , and more! We want you to be your best self!
Fun, wellness-focused work environment
Company Overview Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life! Job Summary Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you’re amazing! That’s what we’re all about at Restore, which means we’re always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience! Not only will customers look to you be an expert on all modalities we offer, but they will look for your guidance in creating their wellness plan that best fits their needs.. Responsibilities
Greeting clients and assisting them with Restore’s wellness services
Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
Onboarding new clients - this involves completing medical waivers and creating wellness profiles in our point-of-sale system
Conducting tours and recommending the best fit for membership or package based on the clients needs and concerns.
Educating clients on Restore services, including medical benefits, precautions, and at-home care.
Performing opening and closing procedures.
Maintain a safe, clean and secure environment for all guests and employees.
Serve as an expert on Restore products and services! We want you to challenge yourself to be the most knowledgeable person our clients go to with any questions.
Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness lifestyle. Do you see yourself doing Cryotherapy, IV Drips, and more to further educate clients based on your personal experiences? If yes, you are the ideal Wellness Rep!
Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his / her contributions. Our clients almost become like family and we want you to continue that relationship and even create new ones!
Qualifications
You’re passionate about health and wellness and want to help others achieve their wellness goals!
You have at least one year of customer service experience in a retail environment. Hot tip - While Restore is technically a retail operation, we don’t have a retail vibe. We go based on recommendations that will HELP and BENEFIT our clients.
Working weekends doesn’t bum you out
Communication and collaboration are some of your strong suits
You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field. A huge PLUS if you have background in Esthetic services or are passionate about skincare!
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