Sales Development Representative

Job Summary:

Kickstart your sales career in an innovative and fast-paced environment at Retail Control Systems (RCS). As a Sales Development Representative (SDR), you’ll play a pivotal role in connecting with businesses, qualifying leads, and driving pipeline growth for Account Executives. This is a growth-focused position, perfect for someone eager to evolve into a Junior Account Executive role while mastering the art of B2B sales in the dynamic retail technology sector. At RCS, we speak the language of retail and IT, working hand-in-hand with business owners, IT professionals, and C-suite executives to deliver game-changing solutions. If you’re ready to make an impact in an industry that never stops evolving, now is the perfect time to join our team.

In order to contribute to RCS’ award-winning sales and customer service, all employees live by RCS’ Core Values:

1. Do the right thing
2. Be fun to work with
3. Take Ownership

Key Duties and Responsibilities:

• Engage Prospects: Identify and qualify businesses within our target verticals, securing discovery calls or meetings to kick off their RCS journey.
• Navigate Organizations: Map out decision-makers within prospect companies and build meaningful connections with key stakeholders.
• Master Retail Challenges: Understand the unique challenges faced by retailers and communicate how RCS’s solutions can meet their needs.
• Tech-Driven Outreach: Leverage tools like ZoomInfo, LinkedIn Sales Navigator, HubSpot, and Google Workspace to engage prospects and maintain detailed CRM records.
• Collaborate Closely: Work with Account Executives to ensure a smooth lead handoff and align strategies for success.
• Marketing Synergy: Partner with the marketing team to utilize CRM best practices for top-of-funnel lead generation, tailoring outreach strategies to align with our ICPs and target verticals.
• Refine & Improve: Analyze results, embrace feedback, and continuously refine your approach to exceed outreach and pipeline goals.
• Represent RCS: Attend conferences and trade shows to network with industry leaders, represent our brand, and promote RCS solutions (25-30% travel expected).

Required Skills and Abilities:

• Confident Communicator: Strong verbal and written communication skills to connect with IT professionals, business owners, and executives.
• Curious Problem-Solver: A proactive learner ready to dive into the retail technology landscape and understand customer pain points.
• Detail-Oriented Planner: Exceptional organizational skills to manage time, tasks, and CRM data effectively.
• Performance-Driven: A goal-oriented individual with a passion for hitting and exceeding targets, particularly in lead generation and outreach.
• Sales Pipeline Enthusiast: Familiarity with B2B sales cycles and a natural ability to nurture prospects through the funnel.
• Adaptable Collaborator: A team player who values constructive feedback and thrives in a collaborative environment.

Education and Experience:

• Bachelor’s Degree in Business, Marketing or related field
• 1 years experience in an outbound sales role, focusing on phone and email marketing
• Experience and proficiency in Microsoft Office, Google and database programs is required

Working Conditions:

• Office Environment: Standard office setup with extended periods on calls and working online.
• Travel: Up to 25-30% travel within the U.S. for trade shows and events.
• Flexible Hybrid: Role requires 4 days in the office per month, with preference for candidates in New England.
• Flexible Hours: We offer adaptable schedules to balance productivity and personal needs.