What are the responsibilities and job description for the Project Coordinator position at Retail Information Systems, Inc?
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
About RIS
Retail Information Systems provides cost-effective, highly configurable, and scalable point of sale and inventory control software solutions to retailers worldwide.
Retail Information Systems serves and consults with customers who operate retail operations, from small specialty to large chain stores and provides software and hardware implementation, custom programming, project management, and eCommerce design.
For over three decades Retail Information Systems has strived to exceed the expectations of every client by offering outstanding customer service and extensive knowledge of the IT Industry. We are fortunate to be supported by a team, whose functional and technical expertise combined with their hands-on experience, ensures that our clients receive the most effective and professional service. This is part of the reason why RIS received the highest awards at several Retail Pro Global Conference:
The Opportunity:
The role of the Project Coordinator is to organize and manage the implementation of new projects. In addition, the Project Coordinator will be responsible for driving closure of these projects with client sign off stating the project was completed successfully.
Role Purpose:
- Partner with various internal teams such as accounting, technical support, and customer support to provide a seamless implementation of all hardware and software.
- Drive continuous processes to improve the implementation process for greater customer satisfaction.
- Meet set objectives to achieve performance measures.
Objectives:
- On board new customers after the sales process is complete.
- Design an efficient implementation plan based on the customers’ needs and timeline.
- Prioritize multiple projects and ensure a successful implementation.
- Identify and implement new tools and technologies to better serve the customer experience.
Experience & Skills:
- Leadership in a project coordinator role and a proven track record of success.
- Project management experience.
- Customer service experience.
- Good command of English, both written and verbal.
- High level of Excellent skills and abilities.
- Ability to handle multiple projects in parallel
The Successful Candidate Will Be Someone Who:
- A background in strategic thinking, problem resolution, technical support, resource coordination, and customer service.
- Ability to read, analyze, and interpret technical procedures.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Hours:
· Monday through Friday from 9:00 AM CT to 6:00 PM CT.
· Some weekend work may be required but this is rare.
Salary : $20 - $25
