What are the responsibilities and job description for the Immediate Opening Customer Service position at rethink direct?
Benefits :
Flexible schedule
Opportunities for advancement
Relocation options
Company transportation
Savings program
Company-sponsored vacations
Cash bonuses and performance-based bonuses
Company parties
Training & development programs
About Us :
We are a dedicated team-oriented company, passionate about supporting one another and providing the best possible care to our clients. Our organization seeks high-impact individuals with a vision for the future. Here, you can build contacts for your career, achieve personal goals, and find lasting job satisfaction in a role with growth potential.
Job Description
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team. The successful candidate will be responsible for providing exceptional support to our clients, ensuring their needs are met, and delivering a positive experience. This role requires some communication skills, and the ability to work effectively in a fast-paced environment. Full Training. No experience necessary.
Responsibilities :
Communicate ongoing client needs and collaborate with both clients and team members
Maintain a healthy, engaging environment for clients
Assist clients with their needs, from companionship to maintenance
Keep accurate records and documentation
Be punctual, dependable, and responsive to clients- Identify and escalate issues to management as necessary.
Assist clients
On the phone
in person appointments
Retail Events
We offer an extensive training program that is at your disposal to further your knowledge and career.
You have the opportunity to grow within the company and move ahead is you show you want a career.
Qualifications :
Compassionate, caring demeanor
Ability to build rapport with clients
Strong communication skills
Dependable and honest
Prior customer service experience is a plus, but not required
Ability to add unique value to each client you serve
customer service skills and experience a plus but not needed.- Proven experience in a customer-facing role, with a track record of success in customer service and conflict resolution.- Strong analytical and problem-solving skills, with the ability to analyze customer needs and identify solutions.- Ability to work effectively in a fast-paced environment, prioritizing tasks to meet deadlines and customer expectations.- Leadership skills, with the ability to provide guidance and support to junior team members.- Strong communication skills, with the ability to communicate effectively in English and other languages.- Experience with project management and sales techniques is preferred.- Ability to work in a multicultural environment and demonstrate a commitment to diversity and inclusion.
Additional Benefits :
Extra incentives for weekend and extended hours
Opportunities for internal promotion
Cash bonuses for high performance
A supportive team environment that fosters success and growth If you’re seeking a challenging, rewarding career where your compassion and skills are valued, this role may be perfect for you! Join us and become part of a caring team dedicated to making a difference.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Immediate Opening Customer Service?
Sign up to receive alerts about other jobs on the Immediate Opening Customer Service career path by checking the boxes next to the positions that interest you.
