What are the responsibilities and job description for the Front Desk Receptionist position at Retina and Vitreous Surgeons of Utah?
Description of Position
We are seeking a mature and dynamic Receptionist to join our team. This role is essential in creating a welcoming first impression for new patients and maintaining a positive experience for existing patients. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to thrive in a fast-paced office environment.
Responsibilities:
Greet and welcome patients in a professional and friendly manner
Check in patients and verify demographics and insurance information
Collect all co-pays, coinsurance and outstanding balances at time of check-in
Check out patients and schedule follow up appointments as needed
Accurately enter all new patient demographic information and scan insurance cards into EMR
Schedule patient appointments for all office locations
Answer and screen and all incoming calls
Assist in covering for other front office staff for vacations, sickness
Any other duties or responsibilities assigned by the physicians or office managers
Required Qualifications:
Must be able to fulfill work assignments at two office locations
Must be flexible and available to work both mornings and afternoons
Competent with MS Office Suite, particularly Word, Excel and Outlook
Ability to work calmly and efficiently under pressure
Effective interpersonal and communication skills
Ability to handle sensitive patient information with total confidentiality
Must be able to work independently as well as coordinate with others
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- No weekends
Ability to Commute:
- Provo, UT 84604 (Required)
Ability to Relocate:
- Provo, UT 84604: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20
