What are the responsibilities and job description for the Patient Service Representative/ Check-In position at Retina Macula Specialists of Miami?
As a Patient Services Representative, you will play a crucial role in providing exceptional customer service to our patients. Your ability to effectively communicate with patients, both in person and over the phone, will contribute to their overall satisfaction with our services. If you are a detail-oriented individual with a passion for helping others, we encourage you to apply.
Duties:
- Greet and check-in patients upon arrival
- Verify patient information and insurance coverage
- Schedule appointments and manage the appointment calendar
- Answer phone calls and respond to patient inquiries
- Collect and process patient payments
- Maintain patient records and ensure accuracy of information
- Assist with data entry and administrative tasks as needed
Experience:
- Previous experience in a customer service role is preferred
- Strong communication skills, both verbal and written, in English
- Bilingual proficiency in Spanish is a plus
- Familiarity with medical terminology is beneficial
- Excellent phone etiquette and ability to handle patient inquiries professionally
- Strong attention to detail for accurate data entry
Please note that this position does not require any medical or clinical duties. It is primarily focused on administrative tasks related to patient services.
We offer competitive compensation and benefits packages, including medical insurance and paid time off. Join our team of dedicated professionals and make a difference in the lives of our patients.
To apply, please submit your resume highlighting your relevant experience and skills. Only qualified candidates will be contacted for further consideration.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- North Miami Beach, FL 33162: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $18