Quality Engineer

ABOUT US

At Retrax, a RealTruck company, we take pride in our reputation for providing innovative and high quality retractable truck bed covers. We love what we do and thrive on the disciplines of design, development, and manufacturing. We strive for excellence in all we do! 

When you join our team, we offer competitive pay and benefits, an opportunity to build your career, and the chance to be part of our expanding product line-up. We have a great team of employees and we want you to join us in being part of the exciting future of Retrax! 

POSITION SUMMARY

The Quality Engineer works under the guidance of the Quality Manager and is responsible for supporting improvements in product quality and first pass yield. This is accomplished by identifying quality improvement opportunities, collecting Statistical Process Control (SPC) data, and assisting the quality and production team members with projects related to eliminating in process defects and performing root cause analysis of customer quality complaints. The Quality Engineer helps develop corrective actions, continuous improvement projects, and participates or leads in their completion. Corrective actions and continuous improvement projects to be designed to improve first part yield (FPY) in each department of the production facilities by collecting and analyzing data specific to various steps of the process; and helping complete the appropriate problem-solving methodology to implement those improvements.

CORE FUNCTIONS

• Identify and lead projects in facilities to implement corrective actions that are sustainable to resolve process defects and customer quality issues.
• Seek out areas to improve quality and function in facilities.
• Collect, analyze, and report real time data related to defect improvement projects and provide support for facility improvement initiatives.
• Manage the collection of analysis of SPC data.
• Monitor incoming material quality and conduct discussions and visits with vendors when quality issues arise on purchased product.
• Drive corrective actions related to incoming materials.
• Conduct and lead continuous improvement projects in multiple facilities and ensure correct documentation is completed to support outcomes.
• Promote the use of SPC techniques to help reduce variability and achieve process control.
• Provide support to the production team in the implementation of changes to drive quality improvements.
• Provide New Product Development support by participating in Process and Design FMEA (Failure Modes and Effects Analysis).
• Prepare PPAP (Production Part Approval Process) requests for supplier submission and their subsequent review when received from suppliers.
• Conduct First Article piece part Inspections for Prototype and First Production Run of new components.

QUALIFICATIONS & REQUIREMENTS

Education and Experience

• Bachelor's degree in Engineering, Quality, or related field required

• 3 years of related experience in engineering or quality required

• Experience conducting and designing design of experiments and Gage repair and replace

Skills, Abilities, & Knowledge

• Skilled in CAD
• Skilled in Microsoft Office
• Ability to add, subtract, multiply, and divide using whole numbers
• Ability to calculate percentages, basis points, and solve for unknown
• Skilled in statistical analysis
• Ability to work through corrective action process utilizing data to drive decision making
• Ability to solve complex problems and complete tasks
• Ability to guide a team toward a consensus solution
• Skilled in statistical software experience preferred
• Skilled in Mini-tab analytical software is a plus
• Skilled in SPC is a plus

Travel

• Occasional travel may be required

COMPETENCIES

• Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
• Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.
• Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
• Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

PHYSICAL REQUIREMENTS

• This position is subject to Light Work: Exerting up to 20 pounds of force occasionally and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls require exertion of force greater than that for Sedentary Work and the worker sits most of the time, the job is rated for light work.

Physical Activities

• This position is subject to the following physical activities: reaching, standing, walking, lifting, grasping, feeling, and hearing.

Visual Acuity

• The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly of fabrication of parts at distances close to the eyes.

Working Conditions

• This position operates in a professional office environment. This role will take trips to the shop floor as needed and will be subject to inside and outside environmental conditions, including heat, noise, vibration, and hazards from a production-based environment.